Apprentice Plumber

Overview

Oncourse Home Solutions (OHS) is a people-centric, $500M organization owned by Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We serve 1.8+ million customers across the U.S. with a mission to create lasting value for customers and partners by helping homeowners navigate the unexpected, reduce costs, and enjoy home ownership. Our vision is to be the most trusted, reliable home solutions organization, and we strive to foster an environment that values diversity and respects all employees, customers, and partners.

As a US-based warranty provider, we deliver safety and homecare expertise to our customers, both inside and outside the home. Inside the home we protect plumbing, heating and cooling, appliances, power surges, hot water heaters, and interior electrical. Outside the home we protect water, gas, wells, sewers, and septic lines. We operate primarily B2B2C, partnering with utilities and municipalities to offer our products, often adding a subscription fee to the water/gas/electric bill.

This is what it means to be an ‘Oncourse SUPER’—Successful, United, Progressive, Empathetic, Reliable.

Oncourse Home Solutions is an equal opportunity employer. Employment decisions are based on business needs, job requirements and individual qualifications without regard to protected characteristics. We commit to recruiting and retaining talented applicants and to providing a workplace free from discrimination and harassment.

Plumbing Apprentice is responsible for performing a wide range of plumbing tasks to ensure safe, efficient, and reliable operation of building systems. This role covers scheduled maintenance and urgent responses to plumbing issues, including leaks, blockages, and component failures. The duties include but are not limited to various plumbing repairs, minor steam line repairs and re-routing, natural gas pipe repairs and re-routing, storm and sewage line maintenance and repairs, and preventative maintenance.

The position requires strong problem-solving skills, the ability to work independently or as part of a team, and a commitment to high standards of workmanship and customer service. While our headquarters are in Naperville, this role is field-based and requires regular travel to customer home locations.

• Continuously provide the customer with the highest levels of customer service.
• Tests for gas leaks in existing or new installations.
• Provide emergency repairs to leaking, loose, clogged, or plumbing components in disrepair.
• Perform plumbing repairs and upgrades including sinks, faucets, radiator valves, traps, toilets, bathtubs, drain lines, water supply lines, and natural gas line risers.
• Install and maintain appliances such as hot water heaters, pumps, sump and sewage pumps and ejectors.
• Requisition materials and supplies using in-house procedures.
• Lay out, install, repair, or maintain pipelines for water, gas, or compressed air.
• Cycle count inventory upon procurement’s request.
• Maintain expected productivity, quality and safety metrics as outlined by the PHS Field Operations Department.

• Minimum of 2 years’ experience with plumbing license.
• Valid driver’s license.
• Preferred ability to operate iPad (computer skills).

• High School or GED; must continue plumbing education as required by the company.
• Current Apprentices License for applicable state.

The base pay range for this position is $27.78 - $40.86 hourly, with potential for an annual performance-based bonus, sales incentive plan, or commission target. Exact compensation depends on qualifications, experience, education, and skill set. Our benefits include healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Compensation may vary based on location and skills.

• Competitive pay for performance
• Comprehensive health coverage
• 401(k) with 4% company match
• Paid time off
• Education assistance
• FSA/HSA options
• Employee wellness programs
• Engaging company culture with town halls and employee resource groups

• Action Oriented
• Approachability
• Customer Focus
• Drive for Results
• Integrity and Trust
• Learning on the Fly
• Communicate Effectively

Application

Note:

No external recruiter or agency calls will be accepted. Qualified candidates should apply online. Equal Opportunity Employer. This employer provides information on rights under federal employment laws in the Know Your Rights notice from the Department of Labor.