Inside Sales Representative - Residential

Overview

Welcome to Nucor. We are North America s largest steel and steel products manufacturer, known for innovative sustainability practices and as the continent s largest recycler. Our culture emphasizes safety, teamwork, and opportunities to innovate across the organization.

Nucor supports teammates with comprehensive benefits including medical, dental, vision, disability insurance, 401K and Roth accounts, profit sharing, pay-for-performance bonuses, paid parental leave, tuition reimbursement, stock program, scholarships, and more.

We are looking for a highly motivated and enthusiastic Inside Sales Representative to support customers by providing accurate quotes, processing orders, answering product and logistics questions, and delivering a high level of service throughout the sales cycle. This role combines sales support, technical product knowledge, and light engineering calculations related to garage door applications. The ideal candidate is detail-oriented, customer-focused, and comfortable working with technical products in a fast-paced environment.

• Sales Support & Quoting:
  Prepare accurate and timely quotes based on customer requirements, specifications, and application needs; assist customers with product selection and configuration for garage door systems; follow up on quotes to support conversion and customer satisfaction.
• Order Processing:
  Enter and manage customer orders accurately in the ERP/order management system; verify pricing, lead times, product specifications, and shipping details; coordinate with internal teams to ensure orders are processed correctly and on time.
• Product & Technical Support:
  Answer customer questions related to products, applications, and compatibility; perform light engineering tasks such as sizing, load calculations, and basic application reviews for garage door systems; review drawings, measurements, and specifications to ensure proper product selection.
• Logistics & Customer Service:
  Respond to customer inquiries regarding order status, lead times, shipping, and delivery; resolve order issues, discrepancies, or changes in a timely and professional manner; serve as a primary point of contact for customers throughout the order lifecycle.
• Internal
  
  Collaboration:
  
  Work closely with outside sales, engineering, production, and logistics teams; communicate customer requirements clearly to internal stakeholders; contribute to continuous improvement of sales and customer service processes.

Safety is the most important part of all jobs within Nucor; candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

Total Starting Pay
: $24.03-$30.76/hour + Annual ROA bonus

ROA Bonus:
Percentage is variable, determined by company performance each year, up to 33% of annual salary.

Profit-Sharing
: 10% of Nucor s pre-tax earnings are contributed to the Profit Sharing Plan annually and distributed to all eligible teammates. A large portion is deposited into your profit-sharing account, and a smaller portion is distributed in cash. Current 6-year average = 19.88% of your eligible earnings. Eligible earnings include regular pay, overtime, and bonus.

Benefits
:
Nucor is proud to offer industry-leading benefits. These include, but are not limited to:

• Annual Profit-Sharing Bonus
• 401K program with company match
• Paid maternity & paternity leave
• Paid time off, 11 paid holidays, 1 personal day
• Short-term disability/sick pay
• Zero-deductible medical & dental insurance
• Vision insurance
• On-Site Health Clinic in Arthur, IL (free for teammates and covered dependents)
• Teladoc (free virtual access to medical, dermatology, and mental health professionals)
• No-cost physical therapy & wellness programs
• Nucor stock purchase plan with company match

Minimum Qualifications
: 1 year of experience in inside sales, customer service, or sales support (manufacturing or distribution).

Preferred Qualifications
• Strong attention to detail and organizational skills
• Ability to interpret technical information, drawings, or specifications
• Proficiency with ERP systems, CRM tools, and Microsoft Office
• Excellent written and verbal communication skills
• Experience with CRM systems and online communication platforms
• Highly organized, self-motivated, and goal-oriented
• Ability to work independently and in a team environment
• Bachelor s degree in business administration, sales, marketing, or a related field is desirable

Nucor is an Equal Opportunity Employer and a drug-free workplace.