Sales Support Specialist; Exterior Services

Setting a Higher Standard for Roofing, Siding, Windows, and Gutters Since 2003 About Style Exteriors

Founded in 2003 as a family-owned business, Style Exteriors has built a strong reputation for excellence in exterior construction through a steadfast commitment to craftsmanship and customer satisfaction. From residential roofing, siding, and windows to commercial and multi‑unit projects across Illinois, southern Wisconsin, and southern Michigan, our growth reflects hard work, integrity, and dedication to quality.

At Style Exteriors, we combine skilled workmanship, top‑quality materials, and industry‑leading warranties to deliver results that last. We don’t just build roofs and siding, we build trust, reputation, and long‑term relationships with our clients. Join our team and become part of a professional, stable, and growing company that values its employees as much as its customers.

We are seeking a detail‑oriented, organized, and customer‑focused Sales Support Specialist to join our growing team. This role is critical in supporting our sales team, managing proposal and CRM processes, coordinating with suppliers, and ensuring a seamless customer experience. The ideal candidate is proactive, communicates clearly, and thrives in a fast‑paced exterior/construction environment.

• Prepare, create, format, and send detailed proposals, estimates, and contracts on behalf of the sales team.
• Gather job‑specific information, measurements, and material requirements to ensure proposals are accurate and complete.
• Enter, maintain, and update customer, lead, and job data in the CRM system, ensuring all records are current and accurate.
• Track and update all lead activity in the CRM from initial inquiry through scheduling and handoff to production to ensure accurate and timely workflow management.
• Support the sales team with documentation, material lists, and project‑specific details.
• Manage incoming emails, calls, and messages related to sales inquiries.
• Coordinate and schedule appointments, follow‑ups, and on‑site visits in a timely and organized manner.
• Request pricing, lead times, and availability from suppliers to ensure proposals and scheduling are accurate.
• Follow up with vendors regarding material orders, delivery timelines, and any changes affecting job scheduling.
• Coordinate with production to ensure smooth handoffs from sales to installation.
• Track status of jobs, permits, materials, and vendor communications in CRM.
• Update customers as needed throughout the project lifecycle.

• Serve as a point of contact for customers during pre‑sale and post‑sale processes.
• Provide timely updates regarding proposals, scheduling, and next steps.
• Answer questions regarding products, services, warranties, and general exterior solutions (training provided).

• 3+ years of experience in a sales support role.
• 3+ years of experience with proposal creation, pricing, estimating, or scheduling tools.
• Strong organizational, multitasking, and time‑management skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office and CRM systems.
• Comfortable working in a fast‑paced environment with changing priorities.

• Bachelor’s degree in business, Marketing, or related field.
• Experience in roofing, siding, windows, construction, or home services industries.

• Exceptional attention to detail.
• Professional, friendly, and customer‑focused.
• Dependable, proactive, and self‑motivated.
• Ability to quickly learn technical roofing, siding, and window concepts.
• Team‑oriented with a willingness to assist across departments.
• Position is based in Deer Park, IL.
• Part‑time or full‑time position (20–40 hours per week).
• Office‑based with occasional field support as needed.
• Standard business hours with flexibility during seasons.