Sales Support Representative

Overview

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Ferguson is a Fortune 500 company that provides best-in-class products, service and capabilities across multiple industries. You will build a career that you are proud of, at a company you can believe in.

Are you hands-on, customer-focused, and ready to grow your career? Ferguson is hiring Sales Support Representatives who are ready to help customers, solve problems, and learn the business from the ground up.

Schedule:

Monday through Friday from 7:00 am to 4:30 pm.

• Work together with Sales associates to support customer needs by determining the best products and solutions.
• Ensure the delivery of personalized customer service through timely quotations and accurate sales orders.
• Coordinate deliveries on behalf of customers.
• Answer sales calls for general information, addressing and resolving customer concerns or questions.
• Demonstrate the ability to effectively use customer relationship management (CRM) system and phone system.

• 2+ years of residential plumbing sales or field experience is required.
• Experience in plumbing is required.
• Exhibit strong sales skills, including the ability to upsell.
• Proven track record of responding quickly to customer needs and the ability to make timely decisions.
• Ability to react well in a fast-paced environment and follow through on commitments.
• Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
• General digital literacy including Microsoft Office.
• Ability to quickly learn product knowledge and processes.

Pay Range: $20.57 - $32.91. This role is eligible for Bonus or Incentive Plan. The stated range is a guideline and may vary by location; the starting wage may be higher in certain locations based on local or state wage requirements. Estimated ranges displayed are monthly for salaried roles or hourly for all other roles.

Ferguson complies with all wage regulations. The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a), which prohibit discrimination on the basis of veteran status and disability, respectively. Ferguson Enterprises, LLC is an equal employment opportunity employer for all races, religions, sexes, age, national origin, disability status, veteran status, sexual orientation and gender identity.

Benefits include health, dental, vision, paid time off, life insurance, a 401(k) with company match, and additional inclusive enhancements such as mental health coverage, parental leave, associate discounts, and community involvement opportunities.