Production Specialist, Marketing

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Oncourse Home Solutions (OHS) is a people‑centric, $500M organization owned by private equity firm Apax Partners and operating under the brands American Water Resources, Pivotal Home Solutions, and American Home Solutions. We serve 1.8+ million customers across the U.S., helping homeowners navigate the unexpected, reduce costs, and make home ownership enjoyable. Our vision is to become the most trusted and reliable home‑solutions organization by making our products and services accessible to all.

We embrace diversity and foster an environment where employees, customers, and partners feel valued, respected, and supported.

As a U.S.‑based warranty provider, we offer expertise in safety and homecare to customers, protecting critical home functions such as plumbing, heating, cooling, appliances, power surges, and hot water heaters, as well as external lines like water, gas, and septic. We primarily serve B2B2C markets, partnering with utilities and municipalities to provide protection through their brands, often adding our subscription fee to utility bills.

If our customers need help with home maintenance, repair, or coverage, OHS is there. OHS is an equal‑opportunity employer; decisions are based on need, job requirements, and qualifications without regard to protected characteristics.

This role supports the marketing production team by performing creative reviews, managing the flow of marketing materials, and enabling timely, clear communication to internal and external teams. Ideal candidates are proactive, possess strong communication skills, thrive in fast‑paced collaborative environments, and are eager to grow experience in creative operations, process improvement, and production coordination.

Location:

Naperville. A regular in‑office hybrid model (Tuesday‑Thursday in office; Monday & Friday remote) is required.

• Creative review of internal art and external live proofs.
• Aid in trafficking and reconciliation of marketing materials.
• Maintain internal creative schedules to ensure review and approval through processes on schedule.
• Communicate status of materials to internal and external groups.
• Identify, track, and expedite delays that may impact timely approvals.
• Assist in tracking relevant information and troubleshooting errors.
• Organize and document external vendor communications.
• Communicate changes to internal and external teams effectively to ensure updates are carried out in designs.

• 1+ years of experience in Marketing Creative Proofreading.
• 1+ years of experience in related fields such as Marketing, Production, Quality Control, or Process Improvement.
• Assertive and independent thinking in daily work and decision‑making.
• Proactive mindset.
• Strong writing and communication skills.
• Sense of urgency in all aspects of work.
• Deliver timely, quality, clear, concise, and accurate work.
• Ability to work in a fast‑paced environment.

• Experience with Microsoft Office, Adobe Workfront, and Asana.

• Bachelor’s degree (or equivalent experience in related fields such as Marketing, Production, Quality Control, or Process Improvement).

We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits. The base pay is $20.80‑$30.09 USD hourly. Compensation may also include an annual performance‑based bonus, sales incentive plan, or commission target.

Benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location.

• Competitive compensation with performance philosophy.
• Comprehensive health coverage: medical, dental, vision, and disability options.
• 401(k) plan with 4% company match.
• Generous paid time off.
• Education assistance program.
• FSA/HSA options.
• Employee wellness resources.
• Vibrant company culture with townhalls, recognition programs, and Employee Business…