Retail Sales Supervisor - Part Time

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Job Type: Part‑time

Location:

Chicago, IL

Position Summary:

The incumbent assists the Store Manager with all aspects of the day‑to‑day operations of the store, including sales, customer service, recruiting, training, profits, and maintaining store standards. In the absence of the Store Manager or Assistant Manager, the Sales Supervisor supervises and manages all store personnel, implements and enforces company policies, procedures, and corporate directives, and establishes control‑related standards and procedures.

As part of a team focused on delivering exceptional customer experiences, the Sales Supervisor introduces our customers to the most innovative premium denim on the market and contributes to the continued success of our brand. The role ensures the highest level of customer engagement is met and sales results are achieved.

• Contributes to the overall store success by ensuring store sales goals are met while also achieving individual sales goals.
• Responsible for delivering exceptional customer experiences and driving sales by styling and wardrobing each customer based on their needs.
• Responsible for setting the example for customer engagement that exceeds industry standards.
• Responsible for building client relationships and driving store sales along with excitement about our brand through client outreach.
• Assists with training, coaching, developing and motivating associates to achieve maximum sales productivity.
• Assists the Store Manager and Assistant Manager with leading the store team and serves as the expert on company culture, store operations and policies & procedures.
• Assists with managing payroll and ensuring payroll goals are met within established guidelines to ensure proper coverage based on business needs.
• Supports and executes directives from Visual Merchandising, Operations and Marketing and ensures that information is properly communicated to the store team and that all deliverables are completed within specified deadlines.
• Communicates with Store Manager and/or Assistant Manager regarding all employee relations, day to day operations and any compliance related matters and to set goals for personal skill development.
• Represents the brand and ensures team members are embodying the brand in all interactions with customers and peers.
• Ensures Loss Prevention policies and procedures are followed. Assists with financial/sales audits and inventories to protect the store from internal and external shortage.

• Strong leadership ability.
• Strong time management skills.
• Able to meet performance expectations.
• Effective verbal and written communication skills.
• Strong organizational skills; ability to multitask and prioritize.
• Strong problem solving and decision making skills.
• Ability to accurately and efficiently operate cash register while following cash handling procedures.
• High level of initiative/self‑starter.

• 2+ years of related professional sales experience in specialty or luxury retail and/or customer service experience and at least 1 year of supervisor experience.

• Repetitive hand motion while operating cash register or computer.
• Regularly interacts with the public in an often crowded and noisy interactive store environment.
• Standing required for entire work shift.
• Operate office equipment (i.e., computers, phone, fax, scanner and copier).
• Must work weekend and night shifts.
• Climb ladders as needed.
• Bend, lift, open, and move product up to 50 pounds as needed.

Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include but are not limited to: making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, working in a public environment that may result in interactions with a customer's pets, such as dogs and cats, or using…