Crew Member, Restaurant​/Food Service

Overview

Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

• Work well and interact with others respectfully
• Respond positively to coaching and feedback
• Communicate with team members
• Able to learn and execute multiple tasks
• Provide guest service
• Resolve guest issues
• Follow Brand standards, recipes and systems
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws
• Maintain clean and neat work environment
• Execute restaurant standards and marketing initiatives
• Handle POS transactions and payments with accuracy
• Prepare and deliver all products according to Brand standards

• Fluent in English
• Basic computer skills
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

• Guest Focus – Understands and exceeds guest expectations, develops and maintains guest relationships, displays a sense of urgency, seeks ways to improve guest satisfaction.
• Passion for Results – Sets and maintains high standards, consistently meets or exceeds goals, contributes to team performance.
• Problem Solving and Decision Making – Identifies and resolves issues, uses information to make decisions, involves others when necessary.
• Interpersonal Relationships & Influence – Develops and maintains relationships within the team, operates with integrity, demonstrates honesty and respect.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industry: Restaurants