Quality Control Specialist -FIRST Insurance Funding

Quality Control Specialist I – FIRST Insurance Funding

Join to apply for the Quality Control Specialist I – FIRST Insurance Funding role at Wintrust Financial Corporation
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This position will oversee key quality control measures across the business unit. It will focus on verifying that identified processes are completed properly under FIRST’s quality assurance program. The role also ensures accuracy of CRA reporting and performs BSA monitoring for FIRST Insurance Funding.

• Train on and understand external department processes and workflows.
• Complete quality control reviews for assigned processes in a timely manner.
• Escalate issues or findings for management review and remediation.
• Create and/or maintain reporting of results and/or exceptions as required.

• Maintain working knowledge of the CRA requirements for FIRST.
• Perform manual geocoding which includes researching and verifying borrower addresses.
• Perform CRA address maintenance in account management system.
• Create and/or maintain manual geocode reports for submission to Wintrust Compliance.

• Maintain working knowledge of BSA monitoring requirements for FIRST.
• Perform monitoring tasks as assigned by management and/or Wintrust BSA.
• Maintain results according to outlined procedure and/or process guidelines.

• Complete quarterly compliance reviews.
• Attend department meetings and functions.
• Draft/outline annual job and professional development goals.

• 3-5 years of experience working with Quality Control standards.
• Bachelor’s degree preferred.
• Intermediate Excel skills.
• Concise and clear communicator, written and verbal.
• Experience writing job aids, procedures and/or documentation used across a department or function.
• Strong attention to detail and high levels of accuracy.

The estimated salary range for this role is $50,000 - $65,000 along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate’s qualifications, skills and experience.

• Medical Insurance
• Dental
• Vision
• Life insurance
• Accidental death and dismemberment
• Short-term and long-term Disability Insurance
• Parental Leave
• Employee Assistance Program (EAP)
• Traditional and Roth 401(k) with company match
• Flexible Spending Account (FSA)
• Employee Stock Purchase Plan at 5% discount
• Critical Illness Insurance
• Accident Insurance
• Transportation and Commuting Benefits
• Banking Benefits
• Pet Insurance

Wintrust Financial Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.