Lead Case Manager - TENNESSEE

Lead Case Manager – Tennessee – Acacia Network

Acacia Network is a nonprofit integrated care provider delivering behavioral, primary healthcare, housing, and empowerment services across the United States.

Base Pay Range: $22.47/hr – $22.47/hr

This position pays $22.47 per hour.

• Ensures connectivity and seamless transition of enrolled participants into SFSF workshops.
• Works closely with the Data Manager and Intake Coordinator to ensure effective and seamless transition for dads served from enrollee to active participant.
• Works closely with the Recruitment and Retention Coordinator to ensure program participation and retention.
• Monitors case notes and all appropriate entries into Salesforce and nForm.
• Works closely with the Education Coordinator to ensure workshop schedules are adhered to and properly facilitated.
• Assist in conducting enrollment including a comprehensive assessment of needs; provide individualized case management and collaborate with job developers to address participant barriers and needs.
• Enter and update participant information (services provided, incentives distributed, participant progress) regularly through case management database.
• Increase and maintain effective collaborative relationships with other community-based agencies.
• Ensure the overall project goals, including numbers served, are met and exceeded.
• Connect participants with resources available in the community.

Bachelor’s degree; master’s preferred.

• At least 5 years relevant experience in nonprofit management, workforce development, financial empowerment.
• Strong writing, analytical, interpersonal and communications skills.
• Must be organized, detail oriented and have the ability to work effectively under pressure in both a team setting and individually.
• Experience working with nonprofit organizations, community groups and/or with government contracts strongly preferred.
• Experience working in a data driven environment and demonstrates strong computer/database skills.

We offer a supportive work environment with opportunities for professional growth and development. Our benefits package includes competitive pay, paid time off, medical, dental, and vision coverage, and more.

As an Equal Opportunity Employer, we encourage candidates from diverse backgrounds to apply.

Mid-Senior level

Full-time

Other

Non-profit Organizations, Hospitals and Health Care, and Medical Practices