Cross Dock Supervisor

Cross Dock Supervisor 2

Join as a Cross Dock Supervisor 2 at RJW Logistics Group.

RJW Logistics Group

2nd shift, Monday - Friday

Starting at $65,000 annual

Report to the Warehouse Manager. Supervise 2nd‑shift warehouse operations, communicate shift transitions, manage staff performance, and oversee computer entry and paperwork flow.

• Assign work assignments for all 2nd‑shift warehouse staff, ensuring customer specifications and delivery schedules are met.
• Oversee loading of inbound/outbound freight per customer specifications.
• Supervise local, regional, and OTR drivers; communicate updates and workflow changes.
• Review deliveries for poor packing and material conditions; alert Customer Service Representative, Warehouse Manager, and COO as needed.
• Oversee and assign shipment paperwork processing, including BOL scanning.
• Ensure all shipments are recorded and verified for accuracy against paperwork.
• Monitor quality and accuracy of shipments per customer specifications.
• Ensure staff meets customer requirements and staff receives training on any changes.
• Keep Tee Card board and TMW system updated.
• Communicate with customers and respond to inquiries, implementing required actions.
• Send transition emails before shift end to ensure smooth workflow and issue reporting.
• Ensure safety, training, and development of employees, drivers, and contractors per OSHA and RJW policies.
• Oversee completion of all required computer data entry, checking for accuracy.
• Approve all shift timesheets for payroll, including temp hours and overtime monitoring.
• Conduct daily building checks; notify Warehouse Director of equipment or building issues.
• Ensure adherence to all AIB processes, procedures, and guidelines.
• Complete safety and equipment checklists; issue corrective actions or work orders as needed.
• Handle accident reporting, care for injured employees, and notify HR and management of emergency actions.
• Perform assigned tasks or other duties from Warehouse Manager or COO.

• Efficiency management skills.
• Exceptional communication and interpersonal skills for leading and motivating associates.
• Alignment with RJW core values emphasizing safety, accuracy, and customer satisfaction.
• Orientation toward process improvement in a fast‑paced environment.
• Proficient computer skills including data entry.

• Minimum of 3+ years of warehouse supervisory/managerial experience.
• Dispatch experience.
• Dock supervision experience.
• Familiarity with Smart Turn or TMW software is a plus.
• Experience in Warehouse Management and LTL dispatch.
• Knowledge of DOT regulations and requirements.

• Minimum of high‑school diploma or GED equivalent.
• Some college preferred.

Co‑ownership opportunity with financial rewards through share appreciation, community collaboration, and no cost to employees. Shares awarded yearly based on salary.

• 401(k) matching
• Medical/Dental/Vision insurance
• Employee discount
• Flexible spending account
• Health savings account
• Paid time off
• Sick days
• Long‑term disability insurance
• Short‑term disability insurance
• Accidental insurance
• Critical illness insurance
• Disability insurance

Mid‑Senior level

Full‑time

Other

Transportation, Logistics, Supply Chain and Storage