Cross Dock Planner

Join to apply for the Cross Dock Planner role at RJW Logistics Group

RJW Logistics Group is HIRING!

OUR PEOPLE ARE OUR FUTURE. THAT’S WHY THEY COME FIRST.

Pay: 26/hr

• Ownership Stake:
  Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.
• Financial Rewards:
  Enjoy the potential for increased earnings through share appreciation.
• Sense of Belonging:
  Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.
• Community and
  
  Collaboration:
  
  Join a community of like‑minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.
• Cost:
  Maybe the best detail about this program is that it costs nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary.

Position will report to the Warehouse Supervisor. Works effectively and efficiently in a warehouse environment to plan and coordinate the unloading of inbound orders to the cross dock and outbound orders shipping from the cross dock. Must have a working knowledge of warehouse operations with a clear understanding of meeting inbound/outbound cut times, system related software and document management. This position will provide shipping support as required by personnel working in the Warehouse Department.

• Check in all drivers.
• Print all pertinent paperwork for shipping.
• Coordinate with the dock and drivers on which door they will be unloading or loading from.
• Ensure all paperwork is properly signed by the pickup driver.
• Close loads in the system.
• Coordinate with Customer Service Teams regarding special paperwork for certain orders such as international orders or customers that prefer special BOLs.
• Enter customer orders and scan/index documents as required.
• Clearly understand goals, policies, and procedures of RJW.
• Communicate customer problems, leads, and inquiries to the appropriate personnel.
• Maintain confidentiality of company information.
• Recommend improvements and implement approved improvements.
• Update reports as required.
• Other tasks as assigned by supervisor or manager.

• Maintain a high level of professionalism in all verbal and written communications.
• Exceptional customer service skills.
• Organizational and scheduling skills.
• Ability to multitask.
• Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.

• Basic office clerical skills.
• Must be able to type at least 40 wpm.
• 1–2 years of clerical experience.
• Basic transportation, logistics and shipping experience.

High School Diploma or general education diploma (GED) is preferred.

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, and customers.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to determine root cause of problem and determine corrective action.

Knowledge of Business Operating Systems, Internet software, Word Processing, and Spreadsheet software. Leads, guides, and trains employees performing related work.

• Must be able to occasionally lift and/or move up to 25 pounds.
• Must be able to activate phone systems utilizing…