Intermediate Business Analyst

About the Company

Western Door Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the Seneca Nation of Indians. SNG meets mission‑critical needs of federal civilian, defense, and intelligence community customers across a variety of domains. The SNG portfolio receives shared services support from its parent company Seneca Holdings and is comprised of multiple companies that participate in the Small Business Administration 8(a) program.

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The Seneca Nation Group companies offer competitive compensation and a strong benefits package including comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family. We pride ourselves on our collaborative work environment and culture which embraces our mission of providing financial and non‑financial benefits back to the members of the Seneca Nation.

This position is to provide the Knowledge and Data Management Branch (KDM) of DEVCOM Chemical Biological Center located at Rock Island Arsenal, IL. KDM develops and maintains information systems for several government customers. The majority of the KDM mission supports the Joint Executive Program Office for Chemical, Biological, Radiological, and Nuclear Defense (JPEO‑CBRND). This mission directly supports the acquisition programs for CBRN Equipment (CBRNE) for the Warfighter.

KDM requires contractor support using non‑personal services contracts to execute their mission of developing accredited information systems.

Western Door Federal is seeking a Business Analyst at the Rock Island Arsenal, in Rock Island, IL. The objective of this work is to provide on‑site support and be responsible for the day‑to‑day performance of the work/contract. Work under general technical direction, install, configure, and maintain operating systems, servers, and resources either in the government owned cloud, or servers.

• Use change management and testing tools such as Microsoft Team Foundation Server, Azure Dev Ops, Git Hub, Jira, etc.
• Maintain awareness of information system up status. If down, determine why rapidly with all due haste and inform the government and customers immediately.
• Managing work items and tasks to meet deadlines established with the government for software releases and other planned scheduled events and deliverables.
• Apply knowledge of an information system and its functions to perform data maintenance and content reviews, determine if business rules are maintaining the correct data, evaluate information audits, determine cause of any inconsistencies or issues, and communicate / document findings to fix / resolve issues found.
• Work in a software development life cycle, apply security and vulnerability best practices, and require little or no instruction and guidance in performing routine tasks and updating change management systems to document system changes.
• Collaborate with other members of the DEVCOM CBC KDM, understand and implement change requests, have superb interpersonal and communication skills.
• Have effective technical, communication skills and experience to recommend design solutions and improvements that enhance the system cost, schedule, and performance.
• Participate in team meetings with the government to improve understanding of the mission, tools, concepts, frameworks, and increase effectiveness in maintaining government computer systems.

• Deliver and prepare hardware, software, and system audits. Change requests are defined as any software system change. Source of change may include:
  • Bug reports
  • New customer requirements
  • Regulatory mandated changes
  • Opportunities to improve software function and use
• Project artifacts such as UML diagrams, and models, data flow diagrams, mockups, storyboards shall be documented in the government change management system as change requests.
• Change request work items are tracked in the government change management system,…