Lead End-User Technology Engineer: IT Service Desk Lead
Job in
Rosemont, Cook County, Illinois, USA
Listed on 2026-03-01
Listing for:
Sonoma Consulting Inc.
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, IT Project Manager
Job Description & How to Apply Below
A growing IT consulting firm is seeking a Lead End User Technology Engineer responsible for delivering superior end-user experiences. The role includes daily execution of support activities and technical guidance for Service Desk Analysts. Candidates should have at least five years of experience in managing IT projects and strong troubleshooting skills. Familiarity with tools like Service Now, Powershell, and application packaging is essential.
This position is crucial for maintaining effective communication with both IT and business teams.
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