Senior Product Manager, Product Strategy and Development

Senior Product Manager, Product Strategy and Development

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FI Loyalty Solutions
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The Senior Product Manager, Product Strategy and Development at ampli

FI plays a critical execution and delivery role within ampli

FI’s loyalty and rewards ecosystem. This role contributes to the overall product roadmap while directly owning the definition, requirements, and delivery of assigned features and components across real-time rewards, merchant-funded offers, various redemption options, and consumer engagement experiences. The role requires a strong mix of analytical, technical, and customer-facing skills, translating business and client requirements into detailed specifications, user stories, and test cases, and partnering closely with Technology and Design teams to bring solutions to market.

• Contribute to ampli
  
  FI’s loyalty and consumer engagement roadmap by providing input based on client needs, competitive trends, and internal priorities.
• Own the detailed definition, requirements, and execution for assigned product features or initiatives.
• Translate business objectives into clear requirements, user stories, and acceptance criteria.
• Ensure alignment of assigned deliverables with the overall Product vision and strategy set by leadership.
• Write detailed business requirements, user stories, and test cases for new features and enhancements.
• Partner with Technology teams to refine requirements, assess feasibility, and drive implementation.
• Conduct end-to-end unit testing and client acceptance testing for assigned deliverables to ensure quality.
• Work closely with UI/UX teams to design intuitive and engaging consumer experiences.
• Track and report on KPIs and product performance for owned features; recommend improvements.
• Engage with clients, partners, and internal stakeholders to capture and clarify requirements.
• Act as the lead translator of clients and consumer needs into business and technical requirements for assigned product components.
• Support Sales and Client Success in explaining product capabilities and gathering feedback from client implementations.
• Contribute ideas and solutions for real-time rewards, innovative earn/redemption models, offers, and consumer engagement.
• Monitor market trends and competitor offerings to inform product enhancements.
• Identify opportunities to leverage AI, analytics, and personalization within loyalty and rewards experiences.
• Partner cross-functionally with Technology, Analytics, Operations, Marketing, and Compliance to deliver features on time and with quality.
• Work under the guidance of the Director, Product Management, while owning assigned initiatives end-to-end.
• Contribute to building a culture of detail-oriented execution, accountability, and customer‑centric innovation.

• Bachelor’s degree required; advanced degree a plus.
• 5–7+ years of product management, business analysis, or related experience, ideally within loyalty, rewards, payments, or financial services.
• Hands‑on experience in writing user stories, test cases, detailed requirements, and acceptance criteria.
• Demonstrated ability to conduct end-to-end testing (unit and client acceptance) for product features.
• Strong customer‑facing skills to gather requirements, clarify needs, and translate them into actionable deliverables.
• Understanding of financial services and processor‑level ecosystems (e.g., issuer processing, settlement, payment flows).
• Familiarity with UI/UX design processes and building consumer‑facing digital experiences.
• Analytical and detail-oriented with strong technical aptitude.
• Experience with agile methodologies and backlog management.
• Strong written and verbal communication skills.

• Analytical and detail-oriented with strong technical aptitude
• Passion for consumer‑first experiences in loyalty and payments
• Innovative mindset with the ability to contribute new ideas and product enhancements
• Ability to operate effectively in a fast‑paced, matrixed environment with competing priorities
• Exposure to AI,…