Digital Project Manager

Job Title:

Digital Project Manager for WEB

Purpose Statement:
The Digital Project Manager (Web) is a team member of the Digital Lab Web channels team within US Commercial Digital Lab. This role requires an experienced digital project manager preferably with Pharma or similar industry experience to work in a fast‑paced agency‑like environment delivering multiple small‑to‑large scale digital tactics including websites, email, banners, apps and more. The digital PM will manage a portfolio of web projects for the enterprise on the AEM platform.

The digital PM should be comfortable being client‑facing, working with multiple agency partners and internal teams such as strategy, creative, author, web specialists, tech and QA teams.

• Have a complete view of all active web projects for the therapeutic area assigned and take an active role in moving projects forward by partnering with the web specialists’ team.
• Collaborate within a cross‑functional team throughout the workday, performing proactive identification of potential challenges and supporting the web team to ensure on‑time project delivery.
• Identify, troubleshoot, and document issues and recommend process‑based solutions.
• Understand AEM Authoring environment and
  *** publishing process in order to help assess best delivery strategy.
• Be able to support the web specialist team members with Veeva submission tasks for projects and track project status while projects are in Veeva.
• Lead status calls and facilitate in an efficient manner that benefits the web channels team: bring awareness to potential risks and connect the dots between projects within the therapeutic area assigned that the specialists should know about.
• Help with estimation process for a category of project type by supporting the web specialist team with potential consultation from appropriate tech teams.

• Bachelor’s Degree preferred
• A strong knowledge of best practices in project management
• A solid understanding of technical development responsive websites, emails, banners and iPad application development
• 3+ years of experience contributing to an enterprise website that includes migration and online production (using AEM and/or other web content management systems)
• Strong understanding of Web Development
• Competency with web UX conventions and standards, including accessibility and SEO
• General knowledge of web technologies such as HTML, CSS, JavaScript, etc.
• MS Office Suites background (Word, Excel, PowerPoint, etc.)
• Experience with project tracking through Jira, Confluence, Smartsheet, Trello, Workfront
• Proficiency in Google Drive Sheets, Docs and Slides
• Exposure to Agile development process preferred
• Experience in pharmaceuticals or another highly regulated industry preferred
• Experience with Veeva is plus
• Experience with Workfront is a plus

• Self‑motivated individual with excellent interpersonal skills
• Excellent organizational/time‑management, planning/prompt‑prioritization skills and troubleshooting skills
• Requires strong collaboration and people skills to be effective managing through a highly matrixed organization
• Effective negotiation and conflict management skills
• Extreme attention to detail and follow‑through on execution.
• Comfortable juggling multiple, concurrent projects with tight deadlines
• Excellent judgment and the ability to handle escalated situations
• Proven ability to build relationships and work independently
• Professional manner and approach in working within a team
• Acumen for how digital agencies operate: scope of work process/management, timelines
• Inquisitive, strong analytical skills, including the ability to infer and apply learnings.
• Outstanding communicator and comfortable interacting with a diverse group of technical and non‑technical people

• Positive “all for one” approach to team deliverables and priorities.
• Builds strong relationships to enable higher performance.
• Learns fast, grasps the “essence” and can change course quickly where indicated.
• Raises the bar and is never satisfied with the status quo.
• Creates a learning environment and is open to suggestions.
• Embraces the ideas of others, nurtures innovation and manages innovation to reality.

In the office on Tuesday, Wednesday & Thursday.

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”