Client Relationship Specialist

Eurofins Built Environment Testing is seeking a Client Relationship Specialist to join our Naperville site.

• Collect samples from on-site drop box
• Unpack and pack shipments and document receipt of sample
• Organize and record samples
• Data entry into LIMS
• Maintenance of the department and lab, including stocking supplies and housekeeping
• Quick hone and email correspondence with clients
• Review analytical reports quickly and accurately
• Scan and send out reports in a timely manner
• Assist with customer services
• Handle interactions with walk-in clients
• Conduct all activities in a safe and efficient manner
• Perform other duties as assigned

Education/

Experience:

• Minimum 2-3 years client relationship or customer service experience
• High school diploma or equivalent; further education in biological or chemical science preferred
• Experience in a fast‑paced work environment
• Lab experience and exposure to environmental industry preferred

Ability and/or

Skills:

• Strong communication and written skills
• Strong computer knowledge, organizational, and problem‑solving skills
• Ability to work independently and as part of a team; self‑motivated, adaptable, and a positive and high energy attitude
• Handle moderate stress in a fast‑paced environment
• Detail oriented

This role is full time, first shift (8:30 AM – 5:00 PM) Monday – Friday, with mandatory OT as needed.

Pay range starts at $17.75/hr but will be reviewed based on experience.

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full‑time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

To learn more about Eurofins, please explore our website .

In a fast growing group, successful leaders are frequently being offered increased areas of responsibility (subject to geographic mobility).

Eurofins offers international opportunities to strong performers.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer
. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us achieve this goal!

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.