Banqueting Supervisor

Location: Hampshire

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.

About the role

Four Seasons Hotel Hampshire is seeking an enthusiastic, dedicated, and passionate Banqueting Supervisor to join our exceptional Food & Beverage team. This is an exciting opportunity for an individual with a strong passion for hospitality and events who thrives in a dynamic, fast‑paced environment and is eager to grow within luxury service operations.

As a Banqueting Supervisor, you will play a key role in coordinating and delivering outstanding service across all banqueting and events functions. You will support the Banqueting and Events leadership team in ensuring each event is executed to the highest Four Seasons standards, creating memorable experiences for our guests.

You will be involved in department meetings, attend relevant training programs, and take part in our hotel celebration events, contributing to our positive and collaborative team culture.

What you will do

* Supervise the day‑to‑day operations of the Banqueting department, ensuring seamless execution of all meetings, events, and social functions.

* Lead and support a team of service professionals, ensuring they are trained and confident in delivering exceptional service.

* Work closely with the Events and Culinary teams to ensure flawless coordination before, during, and after each function.

* Maintain Four Seasons service standards across all banqueting spaces.

* Assist with setup, service delivery, and breakdown of events, ensuring efficiency and attention to detail.

* Support with scheduling, team briefings, and operational planning.

* Handle guest requests professionally, ensuring a luxury experience at every touchpoint.

* Uphold all health & safety, hygiene, and compliance standards within the department.

* Participate in departmental and hotel meetings, contributing ideas and supporting continuous improvement.

What you bring

* High attention to detail and a commitment to luxury quality.

* Previous experience in Food & Beverage or Events, ideally within a banqueting setting.

* A passion for exceptional service and hospitality.

* Ability to work under pressure while managing multiple priorities.

* Strong leadership skills with the ability to mentor, motivate, and develop a diverse team.

* Excellent communication, problem‑solving, and organizational skills.

* Flexibility to adapt to changing guest needs and operational demands.

* Experience in the luxury hospitality market is an advantage.

What we offer

* Excellent training & career development opportunities.

* Hotel service charge.

* Up to 20 complimentary nights at any Four Seasons Hotel or Resort worldwide with years of service.

* Free meals at Henry's while on duty, including fruit and coffee/tea available throughout the day.

* Shuttle bus service from the hotel between Fleet & Church Crookham.

* Holiday entitlement increases with years of service, up to 33 days.

* Bupa dental plan.

* Opportunities to build a successful career with global potential!

* Free uniform dry cleaning.

* Annual themed employee party and numerous social, charitable, & sporting events throughout the year.

* Access to Wagestream - salary advance benefit.

* Employee recognition programmes.