Mobile Maint Svc Advisor
Listed on 2025-12-31
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Entertainment & Gaming
Customer Service Rep
Location: Monee
Travel Centers of America is a leading traveler’s service provider, serving millions of truck drivers and motorists for over 50 years. Our network of travel centers offers fuel, food, truck maintenance and essential services across the country, and we’re expanding through technology and sustainable initiatives. Joining our team means contributing to a company that values innovation, growth, and community.
Job SummaryOur Truck Service team includes nearly 3,000 technicians providing first‑rate service to customers. As a Mobile Maint Svc Advisor I, you will write work orders, perform suggestive selling, and handle OTC transactions while ensuring every traveler returns to the road better than they arrived.
In this role, you can expect to:- Work in a fun, trusting environment focused on exceeding customer expectations.
- Use extensive knowledge of our products and services.
- Apply strong suggestive selling skills to generate revenue, influencing customers with integrity.
- Write, detail, and process (pay out) work orders and OTC transactions; properly write up ETA work orders; secure purchase orders and prepare and communicate quotes to customers.
- Source parts from outside vendors and coordinate delivery.
- Prepare end‑of‑shift drop and shift reports; understand various payment types.
- Maintain the safety of both customers and team members.
- A dedicated individual who works well with others and is excited to be part of our team.
- High School Diploma or GED.
- Good verbal and written communication skills.
- Previous cashier and customer service experience; experience in a repair or parts shop preferred.
- Strong suggestive selling skills.
- Basic computer skills.
- Ability to work flexible hours, including nights, weekends, and some holidays in interior and exterior conditions.
- A valid driver’s license.
- Competitive wages.
- Medical, dental, vision and life insurance.
- 401(k) with company match.
- Paid vacation and holidays.
- Tuition reimbursement.
- On‑site meal discounts.
- A wide variety of discounts on technology, travel, food and fuel.
- Opportunity for growth and advancement with company‑paid training.
$17.50 - 18.00 per hour
A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.
Equal Opportunity EmployerTravel Centers of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law.
If you need a reasonable accommodation related to our recruiting process, please email with your name, phone number, the position and location you are applying for, and details of your request.
The role requires regular talking and hearing; standing, walking, kneeling, stooping, bending over, crouching, climbing, and occasional lifting up to 50 lbs. Vision requirements include close, distance, color, peripheral, depth perception, and ability to adjust focus.
Work EnvironmentThe employee may be exposed to outdoor elements in all seasons. Occasionally, exposure to fumes, particles, moving mechanical parts, vibration, and high‑concentrated cleaning solutions occurs. Noise levels can be loud.
DisclaimerThis job description may not list all duties for this position. The incumbent may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
Seniority levelEntry level
Employment typeFull‑time
Job functionInformation Technology
IndustriesRetail
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