Academic Support Specialist, ELL Grant; Temporary

Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, we are meeting the needs of the community we share and are focused on students with the greatest needs.

We are seeking passionate individuals to join our team who share the same passion in serving this purpose. Learn more about MATC c.edu.

Under the direction of the Dean of Community Education, this position works with students, faculty, and staff in the English as a Second Language learner (ESL/ELL) students. This position assist students, faculty, and staff at our campus or CBO locations as needed to coordinate academic and tutorial support as well as participate in related activities such as recruitment and retention. Work requires judgment, analysis, and decision-making according to established practices and procedures.

Supervision received is general in nature and daily responsibilities are completed independently in coordination with the faculty, and staff.

• Provides course placement, monitor grade level gains, case management for referrals to programs; transitions student to post-secondary program, and/or referral for job placement; conducts data collection and entry into the Online Client Report System; facilitates and administers TABE testing.
• Provides information about services available to program students at MATC; collaborates with admissions, counselors and other professional personnel to monitor referrals and progress.
• Advises students on enrollment and program requirements; helps with financial aid applications; admissions and program registration. Informs students about program course availability, program changes, admissions, and registration. Coordinates activities to transition to Post Secondary programs and career readiness.
• Advises program students with class selection; assesses test scores, reviews transcript and program plan, provides entry options, curriculum, academic and performance preparation.
• Provides individual student academic case management to support grade progression, registration, and academic service referrals to support course completion and graduation.
• Maintains records and prepares reports as required including monitoring student attendance and student contact.
• Collaborates and supports assigned community-based organizations (CBOs). Support may include but are not limited to assisting students with registration and program availability, providing orientation to new staff/faculty to grant guidelines and requirements, and ensuring organizations are adhering to guidelines.
• Coordinates tutoring and/or instructional support and distributes resource information for students enrolled in Basic Skills (Adult Education) at CBO sites based on class assignments and/or instructor’s recommendations.
• Compiles, collects, submits, and presents center progress reports to administration through meetings and data generated reports. Complete reporting to meet grant requirements.
• Ensures delivery of excellent customer service, including face-to-face, telephone, electronic, and print transactions.
• Establishes, collaborates and maintains working relationships with students, faculty, administrative leadership and staff.
• Participates in meetings, workshops, seminars, and other professional activities.
• Performs other related duties as required for the efficient operations of the division.

Compliance with all state, federal, and accreditation standards/requirements, as well as all MATC policies and procedures.

• Bachelor’s degree or higher with an emphasis in Higher Education, Education Administration, major course work in Adult Education or Curriculum and Instruction or related field.
• At least three (3) total years of relevant experience*

• Master’s degree or higher in Higher…