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Customer Service Rep; Illini Blvd

Job in Sherman, Sangamon County, Illinois, 62684, USA
Listing for: Domino's
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
Position: Customer Service Rep(02995) - 139 Illini Blvd
Location: Sherman

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Job Description

Domino's Pizza is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 139 Illini Blvd location in Sherman, United States. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have an exceptional experience with every interaction.

  • Greet customers warmly and take food orders accurately, both in-person and over the phone
  • Process payments and handle cash transactions efficiently
  • Respond to customer inquiries, concerns, and special requests in a friendly and professional manner
  • Collaborate with kitchen staff to ensure order accuracy and timely delivery
  • Maintain a clean and organized work area, adhering to food safety and hygiene standards
  • Assist in preparing food items as needed during busy periods
  • Handle multiple tasks simultaneously during peak hours
  • Contribute to a positive team environment and support coworkers
  • Participate in promotional activities and upselling initiatives
  • Adapt to changing customer needs and company policies with flexibility
Qualifications
  • Excellent communication and interpersonal skills
  • Strong customer service orientation with a friendly and empathetic demeanor
  • Ability to work efficiently in a fast-paced, high-energy environment
  • Proven multitasking abilities and attention to detail
  • Basic computer skills for operating point-of-sale systems
  • Team player with a positive attitude and willingness to learn
  • Problem-solving skills to address customer concerns effectively
  • Flexibility to work various shifts, including evenings, weekends, and holidays
  • Previous customer service experience preferred, but not required
  • High school diploma or equivalent (preferred)
  • Must be at least {AGE} years of age
Seniority level
  • Not Applicable
Employment type
  • Full-time
Job function
  • General Business
Industries
  • Software Development and IT Services and IT Consulting

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