Customer Service Coordinator
Job in
Vandalia, Fayette County, Illinois, 62471, USA
Listed on 2026-01-21
Listing for:
Hornet Staffing, Inc, a GEE Group company
Full Time
position Listed on 2026-01-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
Customer Service and Operations Coordinator
National Transportation and Logistics firm hiring a new team member in the Vandalia area of Illinois!
Onsite role supporting the operations department, excellent junior level role!
Monday to Friday 8am to 4:30pm
Pay Rate: $17-18hr
The Customer Service Coordinator will interact with both external and internal customers to process orders and answer/resolve inquiries about processing orders, products, and services.
1-2 years of Manufacturing/Distribution office and customer support experience required
GED/HS diploma required, pass background check and drug screen a must
Responsibilities:- Maintain positive and professional relationships with customers and all internal staff
- Understand and follow all company policies
- Process customer orders according to their specific requirements and the established company policies
- Handle in house questions or issues between Customer Service and all other functional areas
- Receive customer concerns to resolve or communicate to other appropriate areas for resolution
- Appropriately record details of customer transactions or interactions
- Observe utmost confidentiality in all interactions with manager, peers and customers
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