Accounts Receivable Customer Analyst

Location:

Mt. Sterling, IL. Department:
Accounts Receivable.

Reports To:

Accounts Receivable Manager. Salary Grade: $52,104 - $78,156 annually, plus bonus opportunity.

As an Accounts Receivable Customer Analyst, you will lead the implementation of innovative solutions in key strategic business areas, influence business partner behavior, provide guidance to assist in the development of others.

• Provide analytical expertise in managing partner portfolios to develop work processes that enhance efficiency and productivity.
• Initiate communication (current and proactive) with appropriate process partners to correct root causes, prevent re-occurrence and streamline processes.
• Contact and work with partner and partner teams, across different levels and layers, to secure resolution of claims and solve root cause of problems.
• Collaborate with partners to analyze current processes and establish mutually beneficial improvements.
• Develop and leverage internal and external relationships to improve business processes.
• Assist in training new employees on AR Processes.
• Apply lean thinking and tools to identify and eliminate waste in all areas of the position.

• Bachelor's degree in Accounting, Finance, or another business‑related field.
• Proficient communication skills – written and verbal.
• Exceptional analysis and problem‑solving skills.
• Excellent interpersonal skills.
• Excellent organization and follow‑up skills.

• Ability to work independently as well as within a team environment.
• Thorough understanding of general bookkeeping or accounting information.
• Excellent Excel skills, including a good working knowledge of V‑Lookup and Pivot Table functions.

• Occasional overnight travel required. Must have ability to independently travel as needed, without restriction, by all modes of transportation—including car, plane, or train—for customer/vendor calls, training, or meetings.

Dot Foods makes products more accessible and affordable to the food industry. We add efficiency to the supply chain and build strong partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here.

As a family‑owned and‑operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with:

• Competitive compensation package, including bonuses for successful performance.
• Extensive benefits including medical, dental, 401k, and profit‑sharing.
• Significant advancement opportunities.

This position assumes responsibility for the workplace safety of self and co‑workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules, and policies regarding safety.

Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions. For further information, please review the Know Your Rights notice from the Department of Labor.

Bachelors (preferred).