Business Process Analyst, IT
Listed on 2026-02-18
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Business
Business Analyst, Business Management, Business Systems/ Tech Analyst, Business Continuity
Join the Mosaic Team:
Business Process Analyst, IT
At Mosaic, we are relentlessly pursuing opportunities that empower people. We are looking for a strategic-minded Business Process Analyst to join our Information Technology team and serve as a vital link between our business goals and operational excellence.
If you have a passion for solving complex puzzles, reducing waste, and driving meaningful change through process optimization, we want to hear from you.
The Impact You’ll MakeAs a key leader in driving organizational efficiency, you will act as a strategic partner to our business units. Your work will directly enhance how we support our community by:
Analyzing & Designing: Leading "as-is" analysis and designing "to-be" processes using BPMN standards to align with our strategic goals.
Driving Innovation: Utilizing Lean and Six Sigma methodologies to foster a culture of operational excellence and sustainable change.
Collaborating Across Teams: Partnering with senior stakeholders, IT teams, and developers to ensure technical solutions meet real-world business needs.
Measuring Success: Defining and monitoring KPIs to track the tangible impact of your process improvements.
Empowering Others: Developing training materials and change management strategies to ensure smooth adoption of new systems.
Experience: At least 3 years in a business process analyst or process improvement role.
Education: A Bachelor's Degree in Business Administration, Information Systems, or a related field.
Technical Savvy: High proficiency in process mapping tools (Visio, Lucidchart, Miro) and a solid understanding of SDLC (Agile/Waterfall).
Strategic Mindset: Exceptional analytical skills and the ability to translate complex concepts into actionable plans.
Communication
Skills:
Superior verbal and written skills, with the ability to facilitate workshops and build consensus among diverse stakeholders.Preferred
Certifications:
CBAP, Lean, or Six Sigma Green/Black Belt certifications are highly valued.
You will be part of One Mosaic, a caring community committed to the values of belonging, connection, faithfulness, and grit.
Ready to optimize the future? Apply today!
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