Manager, Sales Operations

Why Work for KeHE?

• Full-time
• Pay Range: $87,230.00/Yr.
  
  - $/Yr.
• Shift Days: M-F, Shift Time:
• Benefits on Day 1
  • Health/Rx
  • Dental
  • Vision
  • Flexible and health spending accounts (FSA/HSA)
  • Supplemental life insurance
  • 401(k)
  • Paid time off
  • Paid sick time
  • Short term & long term disability coverage (STD/LTD)
  • Employee stock ownership (ESOP)
  • Holiday pay for company designated holidays

Good people, working with good people, for our common good.

Sound good?

KeHE-a natural, organic, specialty and fresh food distributor-is all about "good" and is growing, so there's never been a more exciting time to join our team. If you're enthusiastic about working in an environment with a people-first culture and an organization committed to good living, good food and good service, we'd love to talk to you!

The Manager of Sales Operations will drive critical insights across the organization through sales pipeline management, sales analytics and business partnering. They will act as a trusted business partner to commercial leadership, ensuring that sales reporting and systems accurately provide the information needed to inform decision making. This individual is a self-starter with strong analytical, technical and organizational skills who develops efficient solutions to unique problems.
As with all positions at KeHE Distributors, we expect that all actions will be consistent with KeHE’s Mission, Vision, and Values.

DUTIES, TASKS AND RESPONSIBILITIES:

• Manage key performance metrics and dashboards for the business unit, including pipeline health, forecast accuracy, and quota attainment.
• Provide analysis and insight to support data-driven decision-making around go-to-market strategy, resource allocation, and territory planning.
• Monitor and report on performance against sales goals, identifying gaps and areas for improvement.
• Manage and continuously evolve core sales operations processes and systems to support scalable growth and efficiency.

• Oversee sales forecasting and pipeline management to ensure accurate predictions of revenue and resource needs.
• Lead cross-functional projects that drive sales effectiveness and operational excellence for the business unit.

• Support the RFP process and implementation of a CRM system. Once implemented, manage the data administration within the CRM.
• Ensure timely communication and execution of new initiatives, processes, and reporting mechanisms.

SKILLS, KNOWLEDGE AND ABILITIES:

• Deep understanding of core sales operations functions – including sales forecasting, pipeline management, territory design, and quota setting.
• Familiarity with sales performance management frameworks and sales funnel metrics.
• Ability to design and manage processes that scale, ensuring accuracy and consistency while remaining agile to business changes.
• Exceptional analytical skills with the ability to gather, structure, and analyze large data sets to derive insights.
• Proficiency in sales analytics and reporting; advanced Excel skills and experience building dashboards or reports (Power BI, or other analytics modules).
• Experience managing data quality, sales process adherence, and building reports and dashboards in a CRM environment.
• Comfortable using data to make decisions and craft insightful narratives.
• A collaborative team player who can also take ownership of initiatives and work independently.
• Strong communication skills both verbal and written to communicate to all levels of the organization.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Finance, Analytics, Operations, or related field required. MBA or master’s degree is a plus.
• Minimum of 5 years of experience in Sales Operations, Strategy, or similar role.
• Minimum of 1 year of management experience.
• Prior experience in distribution, CPG (consumer packaged goods), or retail distribution sectors and knowledge of how sales, supply chain, and merchandising intersect in a distribution business mode is preferred.
• Hands-on experience with commercial planning tools & systems.
• Experience managing or mentoring staff (directly or indirectly) is a plus.

PHYSICAL REQUIREMENTS:

• These physical demands…