Express Service Advisor

Are you looking for a way to start a career in automotive? Do you enjoy customer service?

As an Express Service Advisor, this position is a great way to gain entry into the industry.

Our team at Castle Chrysler, Dodge, Jeep, Ram in Naperville is looking for an Express Service Advisor to join our team.

What We Offer

• 401(K) with employer match
• Major Medical & Dental (50% employee paid premium)
• Vision
• Voluntary Benefits (Accident, Critical Illness, Disability, and more)
• Life Insurance
• Paid Time Off
• Employee vehicle purchase discounts
• Flexible work schedule
• Career advancement

Express Service Advisor Responsibilities

• Ability to work under pressure and handle a busy workload under sometimes stressful conditions
• Have some experience in Customer Service/ Sales, ideally in automotive
• Love to help people and find ways to create happy customers
• Ability to multi-task and work in a fast paced environment
• Have a naturally happy and outgoing demeanor
• Work alongside your dealership peers to create an exceptional customer experience geared to drive customer loyalty and retention
• Previous experience at “quicky” lube shops, department store auto shops or dealerships a plus
• Self-motivated and enthusiastic presence in a team environment
• Be a great teammate to your co-workers, always willing to go above and beyond
• Report to management any circumstances that compromise the integrity of the dealership
• Ensure that customer inconveniences, complaints and misunderstandings are dealt with fairly, compassionately, and timely

Express Service Advisor Qualifications

• Previous automotive experience is preferred
• Organized and friendly personality
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance
• Strong record of positive customer satisfaction results
• Team oriented and self-motivated
• Able to work with little supervision
• Valid driver's license and meet insurability standards

Express Service Advisor: $61K - $83K
Compensation will be based on performance and experience; pay ranges may vary from displayed amounts

We are looking for qualified, quality people who are ready to start their career within our family.

To learn more about us visit:

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.