Office Coordinator

Office Coordinator

Join to apply for the Office Coordinator role at Rosecrance Behavioral Health
. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you!

Provide clerical and administrative services to support operations, departmental staff, and program clients.

• High school diploma or equivalent combination of education, training, and experience
• Computer proficiency required
• Proficiency of electronic healthcare records required
• Strong written and verbal communication
• Customer service experience preferred
• Organized with ability to prioritize and multi-task
• Knowledge of medical terminology preferred
• Excellent spelling, proofreading, and grammar skills
• Experience or training in a Windows-based computer environment

• Work scheduled hours and additional hours when necessary; overtime may be required
• Type all documents and correspondence relating to client files as requested
• Type forms and handouts used in the treatment process as requested
• Maintain/update all program documents as requested
• Provide administrative support to team members and clients of the program
• Support program and client chart audit and compliance reviews as requested
• Responsible for monitoring stock of office supplies and reordering as necessary
• May be responsible for management of petty cash and collection of client co-payments
• Perform secure handling of cardholder data, including encryption, data storage limitations, and adherence to security protocols
• Participate in mandatory Payment Card Industry (PCI) training, and regular security assessments, all aligned with PCI Data Security Standard (DSS) guidelines
• Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct
• Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance
• Deliver exceptional customer service consistently to every customer
• Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance
• Assume other related responsibilities as assigned by leadership

8-hour shifts Monday - Friday 8:30am - 5:00pm

Rosecrance Galena Office - Galena, IL (Onsite)

Base Pay:
Starting at $19.32 per hour (pay is based on education and experience)

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

• AARP Employer Pledge Program
• MSEP (Military Spouse Employment Partnership)