Receptionist - Franchise

Join to apply for the Receptionist - Franchise Location role at H&R Block

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients according to their preferences
• Help ensure all clients' needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with team members
• Other duties as assigned

• Experience working in a fast-paced environment
• Previous customer service experience
• Ability to multi-task
• Strong organizational and time-management skills
• Proficiency in Microsoft Office

• High school diploma or equivalent
• Ability to work flexible schedules and in multiple locations
• Sales/marketing experience

The pay range for this position is $15.00 - $18.00 per hour, depending on experience, education, and location. Local minimum wage laws apply. Successful candidates may participate in incentive plans and benefits such as medical coverage, 401(k), employee assistance programs, and more.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industry: Retail