Office Assistant

Job Summary

Provides support to the Area Director and program staff as indicated. This position is for 22.5 hours per week. Scheduled Monday, Wednesday and Friday from 8:30am-4:30pm. Possibility of adding an additional 2.5 hours per week if applying to the mobile food pantry worker as well.

• Answer switchboard
  • Transfer calls to appropriate person
  • Take complete and accurate messages when necessary
• Respond to basic information requests
• Greet visitors/clients at office entrance
  • Inquire as to reason for visit, name etc.
  • Escort visitor to appointment when required
• Simple typing, filing, collating, copying, faxing etc.
• Review and forward time sheets to Administration
• Upon assignment from Area Director provide program support to Med Assist and Financial assistance as indicated.
• Respect and maintain confidentiality of all privileged information
• Assist with data input and developing and running reports in order to keep information up to date.
• Oversee routine file maintenance
• Complete monthly building checklist and send to appropriate administrative staff person
• Attends required meetings and participates in committees as requested.
• Maintain local personnel records for sick vacation, personal days, adjusted and bank time
• Assist Area Director with other duties as necessary
• Responsible for petty cash account, reporting to accounting department, daily receipts and local bank accounts
• Coordinate and distribute employee evaluations to supervisors and insure their timely return to Administration
• Secretarial support/back up duties for all programs of Area office
• Coordinate the annual United Way campaign
• Maintains patient confidentiality.
• Other duties as assigned

• High School/General Education degree
• Experience in general office procedures, basic computer skills knowledge and abilities
• Ability to take initiative and work with minimal supervision
• Must have excellent organizational, written and verbal skills

Catholic Charities is proud of its 100 year history of providing vital social services in our Diocese. As the official social service area of the Catholic Church, we maintain a substantial presence in ten communities throughout our twenty-eight counties of central Illinois. Area Offices operate in the communities of Alton, Carlinville, Decatur, Effingham, Granite City, Mattoon, Quincy, and Springfield. In addition, Catholic Charities manages facilities in Alton (Catholic Children's Home) and Beardstown (The St.

Anne Residence). The agency has earned national reaccreditation through COA, the Council on Accreditation for Children and Family Services, which certifies that all programs meet best practice social service standards.

Our vast array of "Continuum of Care" services include Professional Counseling Solutions, senior services and guardianship, health care, residential care, independent living, special education, Intact Family Services, food and clothing distribution, St. John s Breadline, Meals on Wheels in Decatur, the Crisis Assistance program, Med Assist, Mobile Food Pantry, Catholic Charities Legal Services, The St. Anne Residence and discount resale stores.

Catholic Charities seeks to respond to the needs of its communities through these diverse programs. Every year, this objective is realized as literally thousands of children and families are positively impacted by our efforts.

Although being a member of the Catholic faith is not a requirement to be employed by Catholic Charities, it is expected and required of all employees to acknowledge and respect the right of Catholic Charities to develop policies, manage programs and administer benefits in accordance with the Teachings of the Roman Catholic Church.

Our employees are encouraged to uphold the mission of Catholic Charities, which is “to extend to all the healing and empowering presence of Jesus”.