Registered Manager

Registered Manager

Department: Management

Employment Type: Full Time

Location: Ilkeston and Long Eaton

Compensation: £40,000 - £50,000 / year

• Location: Based at our Ilkeston office - Kensington Business Park, The Cottage (Unit 10, Ilkeston DE7 5NY
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• Areas that our branch covers: We cover most of the Ilkeston and Long Eaton areas which covers roughly a 3 mile radius from the centre of each place.
• Contract: Full-time, permanent role
• Salary: £40,000-£50,000 per year (depending on skills, experience and qualifications)

We’re looking for a Registered Manager who knows what Outstanding care looks like. We’re a multi-award-winning, family-run domiciliary care company, seeking a passionate and professional Registered Manager to lead our Ilkeston/Long Eaton team, shaping its future services and mentoring future managers.

As the Registered Manager, you will be responsible for supporting 100 clients and 53 carers. Reporting to the Head of Quality and Governance, will provide strategic, operational and day‑to‑day leadership for the service, ensuring CQC compliance and high-quality, person-centred care, and be passionate about enabling people to live independently with dignity and choice. You will apply to the Care Quality Commission (CQC) for Registered Manager status and accept full legal accountability for the branch’s compliance, leading on regulatory compliance and quality improvement, preparing for and managing CQC inspections, responding to regulatory feedback and maintaining accurate governance records.

Share 1-in-5 on-call duties with the management team, covering weekday evenings (4:30pm-10pm) and weekends. Paid in addition to salary.

Responsibilities include balancing client outcomes, staff well-being, and quality, while championing inclusivity, continuous improvement, and Avanti's values. The role also involves acting as Designated Safeguarding lead and external representation.

• Care Team Leadership: Inspire and develop a high-performing team of 53, fostering a culture of support and continuous growth. Provide clear direction and professional supervision to all staff, managing performance, holding regular one‑to‑ones, and growth and development meetings
• Client Experience and Case Management: Ensure exceptional, person-centered care from assessment to ongoing review, managing client cases and resolving concerns. Oversee assessment, onboarding and ongoing review of every client, which is currently at 100 clients. Ensuring care and support plans remain accurate, client‑focused and compliant
• On-Call and Operational Support: Share 1-in-5 paid on-call duties with the management team, supporting weekday evenings and weekends, with occasional operational support in emergencies
• Quality, Safety and Compliance: Uphold robust governance and continuous improvements to maintain excellent CQC compliance
• Business and Financial Management: Efficiently manage branch operations and contribute to growth initiatives
• Lead with compassion: create an open, inclusive culture where staff and clients feel listened to, valued and supported
• Model professionalism: Set and maintain healthy boundaries, learn from experience, and base decisions on solid evidence and best practice
• Promote equality, diversity, and human rights: Challenge discrimination wherever it appears, and tailor your support to respect each person’s culture, identity, and preferences
• Communicate effectively: Listen openly, handle conflict with care, give feedback that helps others grow, and build genuine, collaborative partnerships
• Drive innovation: Welcome new ideas, take positive risks, and create a culture where continuous learning is encouraged and celebrated

• Minimum 5 years’ experience in adult health or social care, with at least 2 years in a leadership role
• Level 5 Diploma in Leadership & Management for Adult Care (or equivalent)
• Full UK driving licence and access to a vehicle
• In‑depth understanding of CQC regulations, safeguarding, Mental Capacity Act and health and safety requirements
• Strong decision‑making, critical thinking and data‑driven quality improvement skills
• Competence in managing…