Registered Care Service Manager

Registered Care Service Manager

Location:

Ilford, Essex Salary: £36,757.50 per annum

Hours:

37.5 per week We are looking for a proactive and forward-thinking Service Manager to join our friendly service based in Ilford Essex We are providing individuals with practical and emotional care, enabling them to lead as ordinary life as they can achieve. ‘Extraordinary Days, Every Day’ At Care Tech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care.

Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs.

What We Offer Recommend A Friend Bonus Up to 28 Days Holiday, inclusive of Bank Holidays Free DBS Check Blue Light Card Stakeholder Pension Free Employee Assistance Programme Annual Employee Awards Evening Employee Recognition Schemes Ongoing training with clear career progression opportunities, including access to qualifications up to degree level Care Tech Foundation - Opportunity to apply for family and friend’s grant Our Values Friendly Positive Innovative Empowering Person-Centred Main

Duties and Responsibilities:

Lead and direct the day-to-day operational management of the home, ensuring that available resources are used effectively to enable the provision of a good quality service.

Ensure that all staff working within the home receive regular supervision, in accordance with Care Tech’s Policy.

Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate.

Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person’s needs and aspirations, and is reviewed regularly.

Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice.

Ensure that the home offers a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs.

Take a lead role for risk analysis within the home, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary.

Ensure that all steps are taken to maintain the health of people living within the home. Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports and management information on the conduct of the home where this is necessary.

Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner.

Work with the Personnel Department in supporting the recruitment and selection of staff, and assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required.

Participate, as required, in the formulation of budgets and to monitor expenditure in specific budget headings as required.

Ensure that proper record and administrative systems are in place within the home, as required by Care Tech Policy & Procedures, and Statutory  accountable for the management of the Home’s petty cash float and any monies/valuables belonging to service users kept within the home.

Participate in the Area’s on-call management system as required.

Ensure that the home is run in accordance with good Health & Safety practice and legal requirements.

Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised.

Ensure that good communication networks are maintained within the home, upwards within Care Tech’s management structure, and sideways to relevant others.

Support the Company’s Disciplinary & Grievance processes, as required, including involvement in Investigations, and the Chairing of Disciplinary Hearings if need be.

Ensure that all staff within the Home are aware of, and adhere to, Care Tech’s…