Cashier, Retail

Join to apply for the Cashier role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Greet, engage, and assist customers actively and visibly.
• Process customer transactions quickly, accurately, and efficiently at check lanes.
• Understand the Point of Sale (POS) system and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, WIC, Rain checks, loyalty offers, coupons, and checkout procedures according to company policy.
• Adhere to company limits on cash shortages and overages, and work honestly to control loss.
• Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay current with ads and promotions.
• Comply with food safety regulations and guidelines.
• Reinforce safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment regularly and report repairs needed.
• Create a welcoming environment for customers by answering questions about products.
• Follow all legal and company guidelines.
• Work effectively in a high-paced and stressful environment.
• Manage conflicts in a nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

• Customer service experience
• Effective communication skills
• Basic math skills (counting, addition, subtraction)

Desired Previous Job Experience

• Customer service experience
• Experience as a Bagger or Courtesy Clerk

Seniority level: Entry level

Employment type: Part-time

Job function: Other

Industries: Dairy Product Manufacturing