Ihi - Medical Assistant​/Scribe

Overview

Mountain View Hospital is looking for a Medical Assistant/Scribe to join our team!

• Medical Assistant: Responsible for assisting physician with patient care, clerical and clinical tasks. Conveys a positive image of the clinic. Collects, processes routine testing, and returns results to the doctor. Provides good customer service on the phone, with patients, doctors and other medical staff. Works well under pressure and prioritizes. Performs CLIA-waived moderate testing. Handles patient referrals, pulling charts, filing, cleaning/wrapping instruments, stocking rooms, reconciles labs, rooming patients, taking vitals and history.
  
  Answers telephones, reviews and assigns faxes. Manages healthy connection referrals/eligibility, collection calls, prior authorizations, checking patients in/out at the front desk, collecting pertinent information. Collects and processes payments, scanning and discharging, answering phones, posting charges, some coding/billing, medical records, blood draws and giving injections.
• Scribe: Primary role is to assist a physician in creating and maintaining a patient’s medical record; may assist the physician in other ways. Provides service excellence based on patient care and patient relationships. Functions as an effective team member with teamwork at the core, whether performing order entry or providing patient care. Enters provider medication and lab orders accurately and efficiently.
  
  Communicates with Providers and other medical staff about patient lab and medication orders. Delivers quality service to internal and external customers and carries out tasks as delegated by Providers and Supervisors. Supports patient care by performing duties consistent with regulatory agency requirements, nursing and hospital policies, procedures and standards. Additionally, can perform general duties in all areas within the clinic with adequate supervision.

Taking care for our community starts with taking care of our own team. Mountain View Hospital offers competitive and comprehensive benefit packages. Benefits include:

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.

Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – from Pocatello to Rexburg. Our medical capabilities span wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.

Our work environment is mission driven, people-centric and supportive. If you are looking for a career where you can make a difference in your community, we invite you to apply.

• Education/Certification: High school diploma or equivalent (GED). Current BLS.
• Experience: Prefer at least 6 months experience working directly with Physicians in a clinical setting.
• Equipment/Technology: Experience with computers and office equipment, required.
• Language/Communication: Ability to read and communicate effectively in English, ensuring effective communication with all hospital staff, medical staff, patients and their families. Bilingual is a plus. Must understand medical terminology.
• Mathematical
  
  Skills:
  
  General math skills.
• Mental Capabilities: Can frequently and consistently make sound judgments. Must be organized, multi-tasker, and a critical thinker. Able to understand input from supervision; maintain attention to follow verbal and written instructions. Ability to concentrate for long periods.
• Interpersonal: Good communication skills, and ability to work well with others. Team player and flexible.
• Performance: Can work well under pressure and meet multiple deadlines. Good customer service skills. Basic computer knowledge with knowledge of CPSI and patient scheduling. Must be able to handle/defuse conflict with patients, their families and staff.