Member Service Specialist Intern- Thunder Ridge High School

To perform Member Service Specialist duties at the Credit Union located within High School locations. To provide service to members involving the receipt and disbursement of funds. Promotes and cross sells Credit Union services. Ensures member satisfaction through courteous, accurate, and efficient service.

Do you enjoy guiding people to the help they need? Do you love learning how to solve new puzzles? Are you someone who regularly keeps a positive attitude and a smile on your face?

If so, you could be the perfect candidate for our High School Member Service Specialist Intern role at ICCU!

ICCU's mission is to help our members achieve financial success. As a High School Member Service Specialist Intern, you will be the face our members see and seek help from when they use our branch at the high school.

At work, your Primary Responsibilities will include:

• Maintaining a strong focus on helping each Credit Union member achieve financial success.
• Operating the High School branch during designated hours of operation.
• Operating the online computer terminal.
• Providing general information to members about Credit Union Services.
• Recognizing and developing opportunities to refer products and services to members.
• Processing member check orders.
• Creating member debit cards.
• Focusing on preset goals to maintain appropriate levels of performance.
• Opening and providing members access to safe deposit boxes according to procedure in applicable offices.
• Keeping the manager informed of member needs and desires regarding products, services, suggestions, and/or escalations.

Before you apply, make sure you have:

• The ability to use a calculator and a computer.
• The ability to always maintain the confidentiality of Credit Union and member records.

This role will also require some physical abilities including the ability to stand for extended periods of time, lift 20-40 pounds of office supplies, reach keyboards, and operate basic office machines.

You must be eligible for membership at ICCU to obtain employment.

This role offers benefits, including:

• Competitive Pay
• Medical, Dental, & Vision Insurance
• Generous Paid Time Off
• Paid Holidays
• Matching 401K AND Pension
• Tuition Reimbursement
• Employee Assistance Program
• Employee Wellness Program
• Paid Group Life and Disability Insurance
• Awesome Culture
• And More

About ICCU:

Since 1940, our mission has been to help members achieve financial success; and we have fun doing it! The culture is one where we care about each other. We are a work family, and you can feel it when you're a part of it. ICCU was named a Best Place to Work in Idaho. Plus, we are a top financially performing credit union in the nation.

ICCU was voted for large companies the Best Place to work in Idaho. We have also been named by S&P Global Market Intelligence as the top performing credit union in the nation. We are a talent-based organization looking for talented individuals to help our members achieve financial success.

ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.

The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.