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Job Description & How to Apply Below
Location:
Gachibowli & Ameerpet, Hyderabad
Job Type: Full-Time | Experience
Required:
3-5 Years
Company:
Wellwork Work spaces Pvt Ltd
We are looking for an experienced IT Support Engineer to manage and support software, hardware, and multi-tenant networking infrastructure in a dynamic coworking environment. If you thrive in high-availability environments and enjoy solving complex infrastructure challenges, we would love to hear from you.
Your Role
Provide L1/L2 technical support for hardware, software, and network issues.
Troubleshoot Windows/Linux/Mac systems, printers, and enterprise applications (HRIS, CRM, ERP).
Design and manage multi-tenant VLAN network architecture.
Configure and maintain LAN/WAN, routers, switches, firewalls, and Wi-Fi access points.
Implement VPNs (site-to-site & client), port security, 802.1X authentication.
Manage ISP coordination, dual WAN load balancing, and failover setup.
Deploy controller-based Wi-Fi solutions and optimize network performance.
Monitor infrastructure using Solar Winds, PRTG, Nagios, or similar tools.
Implement QoS policies for VoIP, CRM, ERP, and video conferencing.
Support SD-WAN and hybrid cloud connectivity (AWS/Azure/GCP).
Install and maintain structured cabling, patch panels, and rack infrastructure.
Configure firewalls, IDS/IPS, endpoint protection, and ensure cybersecurity compliance.
Manage Active Directory and Microsoft 365 user access controls.
Design high-availability deployment, storage, and virtualization architecture.
Implement backup and disaster recovery strategies.
Maintain documentation: network diagrams, IP schema, firewall rules, asset inventory.
Coordinate with vendors and ISPs for AMC, procurement, and troubleshooting.
Support onboarding of new coworking tenants and enterprise clients.
Key Skills Required
Infrastructure Planning & Deployment
LAN/WAN, VPN, Firewalls, ISP Management
VLAN, Network Segmentation & Port Configuration
Virtualization & Cloud Management
AI Systems Integration
Backup & Disaster Recovery
ITIL Framework & Incident Management
Cybersecurity & Compliance
Structured Cabling & Network Architecture
Network Monitoring & Performance Optimization
Who You Are
Bachelor’s or Master’s degree in Computer Science, IT, Electronics, or related field.
3-5 years of experience in networking and infrastructure support.
Strong troubleshooting and problem-solving skills.
Experience in multi-tenant or enterprise network environments.
Proactive communication and stakeholder management skills.
Up-to-date with latest hardware and software infrastructure trends.
Why Join Us?
Work in a fast-growing, tech-driven coworking environment.
Exposure to enterprise-level networking challenges.
Opportunity to design scalable and high-availability architecture.
Collaborative and dynamic work culture.
Interested candidates can share their resume hrce
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