Quality Assurance Manager

Job Title:

QA Manager

Company:
Sureify

Location:

Hyderabad

About Sureify
Sureify is dedicated to modernizing the life insurance and annuity industry. We provide
cutting-edge digital solutions that empower insurers to easily engage with, sell to, and service
their customers. Our mission is to drive meaningful digital transformation by offering scalable
technology that enhances customer engagement and streamlines carrier operations. Sureify's
products deliver the advanced digital experiences that life insurance carriers, agents,
employees, and consumers now expect in this rapidly evolving technological landscape. At
Sureify, we cultivate a culture that prioritizes innovation, collaboration, and continuous learning.

About the Role
We are seeking an experienced and highly skilled Quality Assurance Manager responsible for
defining and executing the  overall quality strategy  for software products and services. This
role ensures high standards of quality across the SDLC by leading QA teams, implementing
robust testing processes, and partnering closely with Engineering, Product, and Delivery teams
to release reliable, high-quality software.

What We Look For
We are interested in self-motivated individuals who can easily function in a high-demand,
performance-driven environment. In addition, we are looking for individuals who recognise the
team's accomplishments before their own and are sought after as people developers. If you are
passionate about problem-solving and helping our customers with some of their most complex
issues, this role is for you.

Key Requirements & Responsibilities:

1. Quality Strategy & Governance

Define and drive the  QA vision, strategy, and roadmap  aligned with business goals
Establish and enforce  QA processes, standards, and best practices  across teams
Ensure quality is embedded throughout the life cycle of the projects
Define quality metrics, KPIs, and reporting mechanisms

2. Test Management & Delivery

Oversee planning, execution, and reporting of  manual and automated testing  activities
Ensure timely test coverage for functional, regression, integration, system, UAT, and
release testing
Manage test environments, data, and dependencies
Own defect management processes and quality risk assessments
Ensure release readiness and sign-off from a quality perspective

3. Automation & Tooling

Drive  test automation strategy  and improve test coverage and efficiency
Select and implement QA tools for test management, automation, and reporting
Integrate automated tests into CI/CD pipelines
Continuously improve test frameworks, processes, and practices

4. People Management & Team Leadership

Lead, mentor, and manage QA engineers, leads, and automation specialists
Conduct 1:1s, performance reviews, and career development planning
Build a strong quality culture focused on ownership and accountability
Support hiring, onboarding, and team capacity planning
Identify skill gaps and enable training and upskilling

5. Cross-Functional Collaboration

Partner with Engineering, Product, Dev Ops, and Delivery teams to ensure quality
outcomes
Participate in sprint planning, backlog refinement, and release planning
Advocate for quality in decision-making and trade-offs
Communicate quality risks, metrics, and release readiness to stakeholders

6. Continuous Improvement

Analyze defects, production issues, and test results to drive root cause analysis
Implement preventive measures to reduce escaped defects
Drive process improvements to enhance quality, speed, and reliability
Stay current with QA trends, tools, and best practices

Required Skills & Qualification s

Strong understanding of  software testing methodologies and QA best practices

Experience with manual and automated testing for web, and/or API-based applications
Hands-on experience with test automation tools (e.g., Selenium, Cypress, Playwright,
REST tools). Playwright experience would be an added advantage

Experience with test management and defect tracking tools (e.g., Jira, Test Rail, Zephyr)
Knowledge of CI/CD pipelines and Dev Ops practices
Proven experience leading QA teams and managing delivery commitments
Strong planning, prioritization, and risk management skills
Ability to balance speed, quality, and…