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Job Description & How to Apply Below
We are seeking a Senior Service Now Architect with hands-on experience in building and customizing Service Now solutions, with a strong focus on Now Assist and Agentic AI.
Key Responsibilities
- Develop, configure, and customize Service Now applications and workflows
- Implement and support solutions using Now Assist and Agentic AI
- Collaborate with architects and functional teams to understand requirements
- Troubleshoot, debug, and optimize existing Service Now implementations
- Ensure code quality, performance, and adherence to Service Now best practices
- Participate in deployments, upgrades, and platform enhancements
Required
Skills & Qualifications
- Strong hands-on experience as a Service Now Developer
- Minimum 2 years of experience working with Now Assist and Agentic AI
- Good understanding of Service Now scripting, workflows, and integrations
- Ability to work independently and as part of a team
- Service Now CSA/CAD certification is preferred
Position Requirements
10+ Years
work experience
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