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Job Description & How to Apply Below
• 3+ years' experience in a Network Operations Center or technical support role.
• Strong catch-and-dispatch coordination experience.
• Strong call-handling skills for both internal and external stakeholders.
• Understanding of IP networking concepts and protocols (BGP, OSPF, MPLS, VLANs, TCP/IP).
• Experience with network monitoring and ticketing systems.
• Working knowledge of Linux-based systems and traditional networking environments.
• Basic understanding of network automation concepts and tools such as Ansible and Python.
• Strong analytical and problem-solving skills with the ability to troubleshoot complex issues.
• Ability to work in a fast-paced environment with shifting priorities.
• Excellent communication, documentation, and collaboration skills.
• Familiarity with YANG models, automated configurations, or infrastructure-as-code concepts is a plus.
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