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Job Description & How to Apply Below
We are seeking a Senior Service Now Architect with hands-on experience in building and customizing Service Now solutions, with a strong focus on Now Assist and Agentic AI.
Key Responsibilities
Develop, configure, and customize Service Now applications and workflows
Implement and support solutions using Now Assist and Agentic AI
Collaborate with architects and functional teams to understand requirements
Troubleshoot, debug, and optimize existing Service Now implementations
Ensure code quality, performance, and adherence to Service Now best practices
Participate in deployments, upgrades, and platform enhancements
Required
Skills & Qualifications
Strong hands-on experience as a Service Now Developer
Minimum 2 years of experience working with Now Assist and Agentic AI
Good understanding of Service Now scripting, workflows, and integrations
Ability to work independently and as part of a team
Service Now CSA/CAD certification is preferred
Position Requirements
10+ Years
work experience
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