Senior Manager SRE

Senior Manager Software Engineering to lead a team in ensuring the reliability, scalability, and performance of our systems. As the SE Sr. Manager, you will be responsible for managing a team of SREs, implementing best practices for site reliability engineering, and collaborating with cross-functional teams to improve system reliability and availability. You will be focused on using your previous experience to bring a software engineering mindset to improving reliability, reducing toil, and increasing performance.

You will also have responsibility to attract, retain and grow top talent, providing guidance, career development and mentorship to team members.

You will bring empathy, humility, and a continuous learning mindset to every interaction. You are motivated to innovate and create, to always do the right thing, and to improve both what we build and how we build it.

Responsibilities:

Lead and manage a team of Software Engineers, providing mentorship, guidance, and support to ensure the team's success.
Develop and implement strategies for improving system reliability, scalability, and performance.
Establish and enforce SRE best practices, including monitoring, alerting, error budget tracking, and post-incident reviews.
Collaborate with software engineering teams to design and implement reliable, scalable, and efficient systems.
Implement and maintain monitoring and alerting systems to proactively identify and address issues before they impact customers.
Implement performance engineering processes to ensure reliability of Products, Services, & Platforms.
Drive automation and tooling efforts to streamline operations and improve efficiency.
Continuously evaluate and improve our infrastructure, processes, and practices to ensure reliability and scalability.
Provide technical leadership and guidance on complex engineering projects and initiatives.
Stay up-to-date with industry trends and emerging technologies in site reliability engineering and cloud computing.
Other duties as assigned.

Required Work

Experience:

10+ years of experience in software engineering or a related field.
5+ years of experience in a leadership or management role, managing a team of engineers.
2+ years of hands-on working experience with Dynatrace (administrative, deployment, etc).
Strong understanding of Dev Sec Ops  principles.
Strong understanding of cloud computing principles and technologies, preferably AWS, Azure, or GCP.
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Proven track record of driving projects to successful completion in a fast-paced, dynamic environment.

Experience with driving cultural change in technical excellence, quality, and efficiency.
Experience managing and growing technical leaders and teams.
Constructing, interpreting, and applying metrics to your work and decision making, able to use those metrics to identify correlation between drivers and results, and using that information to drive prioritization and action

Preferred

Work Experience:

Proficiency in programming/scripting languages such as Python, Go, or Bash.

Experience with infrastructure as code tools such as Terraform or Cloud Formation.
Deep understanding of Linux systems administration and networking principles.

Experience with containerization and orchestration technologies such as Docker and Kubernetes.
Experience or familiarity with IIS, HTML, Java, Jboss.