Job Description & How to Apply Below
We are recruiting for our Technology Solution Division
Working Knowledge on Technology/ Product Knowledge:
Trend Micro Vision One
Location:
Hyderabad/ Mumbai
Mode of Work:
Onsite
Overall 10 Position open for L1, L2 & L3
Job description
We are hiring for multiple levels:
L1 - Technical Specialist (Experience require: 2– 4 years)
L2 – Technical Specialist ( Experience require: 5 – 8 years)
L3 – Technical Specialist (Experience require: 8+ years)
Location:
Hyderabad / Mumbai
- Onsite
Technical
Experience:
Degree qualified in a relevant field (B.E or
B. Tech in Computer graduate is must) and equivalent experience on Trend Micro Vision One is essential.
Relevant Certification will be advantageous.
Job Description:
- Advance or complex installation and configuration.
- Follow up of service tickets opened on OEM.
- Knowledge transfer to Engineers
- Fault isolation, case diagnosis and troubleshooting, updating operational knowledge base.
- Any cyber threat / incidents reported from branches/offices should be attended and a suitable solution should be provided and implemented to resolve the issue.
- All the XDR solution infrastructure (hardware, software, network) are to be kept in up and running condition.
- Overall application availability, health and performance monitoring will be part of the responsibility. Onsite team shall be responsible for application and database administration, daily technical housekeeping activities, patching, update/upgrade, configuration management, integration with other IT/Security solutions, monitoring, integration and fine tuning.
- Conducting threat hunting activities and proactive remediation / removal of threats to ensure Bank’s IT infrastructure is protected at all times.
- Incident Analysis, Investigation including Root cause analysis of alerts / incidents and submission of recommendations / remediation steps
- Role & Responsibilities will changes as per Levels selected for
Core Competencies
- Self-starter with a high energy level
- Ability to work with all levels of individuals.
- Good with Escalation matric know how
- Excellent communicator, both written and verbal
- Ability to articulate complex technical ideas.
- Ability to forecast accurately.
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