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Job Description & How to Apply Below
TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.
We are delighted to invite you for a discussion to get to know more about you and your professional experience. The interview will be in person.
Venue details
Date: 31st Jan 2026
Timing: 9:00 Am-1:00 PM
Location:
TCS Deccan Park, Plot No.1, Hitech City Main Rd, Software Units Layout, HUDA Techno Enclave, Madhapur, Hyderabad, Telangana.
Job Description
Role
- End User Computing Lead SME
Required Technical Skill Set
EUC competency on all domains with additional expertise on Desktop/Laptop configuration with Leadership quality
Desired Experience Range- 8-12 years
Location of Requirement Hyderabad
Must-Have
Excellent communication skills, handling customers and matching the pace
Understanding of EUC role, leadership skills
Innovation ideas and automation opportunities in EUC
Best Practices on improving/stabilizing EUC Operations
Must have a good experience in Image Management
Expertise in Device management tools such as Intune and Microsoft Configuration Manager (MCM) components formerly known as MECM/SCCM
Auto-pilot, Patch Management, Operating System Deployment (OSD/MDT), Software Distribution & Hardware/Software Inventories.
Expertise in maintaining and troubleshooting the Windows (client and server) operating system.
Strong knowledge of Windows (client and server) operating systems.
Understand Active Directory administration with emphasis on organizational units, group policy and client interaction/security.
Scripting experience in Power Shell is a plus. Image Management
Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services.
Experience with managing iOS, Windows & Android devices in a Global environment.
Generate reports and share with stakeholders
Resource Management, Shift Management, Stake Holder Management, Quality Management, Knowledge Management
Process knowledge on ITIL
Managing Team members and helping on their career aspirations
Good-to-Have
Project Management experience a plus
Assessment of customer's environment prior to migration.
Project plan development
Methodical approach to problem solving and resolution
Self-driven and resourceful to achieve goals independently as well as work well in groups
Exposed to best practice design & Implementation methodology
Willingness to proactively provide input for improvements
Experience with Problem and Change Management processes and applications
Excellent written and verbal communication skills.
Excellent leadership skills and teamwork skills. Results oriented, high energy, self-motivated
Responsibility of / Expectations from the Role
1
Publishing the customer required reports - Daily, Weekly, Monthly, Quarterly
2
Identify the Risk and issue, action and mitigation plan
3
Identifying the area of improvements and execute them with customer approval
4
Proven People Management skills
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