Family Support Worker Coordinator

FAMILY SUPPORT WORKER COORDINATOR Qualifications and Education

• Bachelor’s degree in Social Work, Psychology, Counseling, or a related field (required).
• Translator certification may be considered in place of a degree.
• Minimum of 2 years of related experience in the mental health field (preferred).
• Bilingual proficiency in English and Spanish (required).
• Strong interpersonal, written, and verbal communication skills.
• Ability to collaborate effectively within a multidisciplinary team.
• Proficiency in Microsoft Office Suite and data management systems.
• Knowledge of mental health and/or substance use issues, including relevant ethical guidelines.
• Acknowledgment

• Respond to emails, calls, and messages within 1 business day
• Provide weekly task spreadsheet
• Ensure all Clinicians, Interns, and DCS have FSW coverage
• Ensure PMHNP has FSW coverage
• Oversee recruitment, retention, and termination.
• Approve FSW invoices
• Identify/Coordinate training to improve interpretation skills of FSWs
• Participate in mandatory meetings and trainings
• Adhere to deadlines for documentation and reporting
• Timely completion of tasks associated with Key Performance Indicators and identify issues, provide trends, and recommendations as needed
• Collaborate with Leadership Team as needed to accomplish Key Performance Indicators
• Coordinate coverage with Business Continuity Plan (BCP) individual, including updating BCP plan that provides necessary information to fulfill duties, and any upcoming tasks during leave
• Inform OMHC Director of planned leave – a minimum of 7 days prior to scheduled leave
• Inform OMHC Director of changes in weekly availability
• Keep OMHC Director informed of any changes in availability/schedule that may lead to challenges completing position responsibilities.
• Other duties as assigned