Receptionist, Administrative​/Clerical

Receptionist role at H&R Block

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong. We are committed to continuous improvement, innovation, client experience, and sustainable growth through our Block Next strategy.

Helping others is what we do best here. You will see the impact of your work firsthand, building client relationships that grow stronger each year. In this seasonal season you’ll focus on how to wow clients now and in the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all client needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with the ability to use Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan and employee stock purchase plan (subject to additional eligibility requirements)

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.