Operations Team Member - Hurst Aquatics Center

OPERATIONS TEAM MEMBER - Hurst Aquatics Centers

Sports Facilities Management, LLC

LOCATION:

Hurst, TX

DEPARTMENT: AQUATICS

REPORTS TO: GENERAL MANAGER

STATUS: PART-TIME (NON-EXEMPT)

Hurst Aquatics Center is a recreation and entertainment destination focused on improving the health and economic vitality of Hurst, TX You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Hurst Aquatics Centers are managed facilities by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

The Operations Team Member will be responsible for a variety of duties dependent upon the need for the day, while providing participants, members and/or guests an excellent experience in every aspect.

• Maintain and control trash in all areas of the park and buildings
• Dispatch all guests properly through slide attractions in a safe and orderly manner while enforcing safety rules and regulations.
• Assist in organizing and overseeing poolside events or activities as needed.
• Provide assistance and guidance to guests regarding water slide usage and safety protocols.
• Responsible for routine litter control around the pool deck area, restroom cleaning and maintenance, and keeping the general public areas of the Aquatic Centers in a clean and presentable condition at all times.
• Consistently communicate issues and relevant updates to your supervisor and applicable team members
• Assist with the coordination of all programming and applicable events
• Assist other departments as necessary
• Greet guests and provide answers and directions as needed
• Provide courteous and friendly service to all guests and staff
• Respond to all incidents, accidents, injuries, and altercations. Complete and file corresponding paperwork as necessary
• Know and enforce the facility's policies, procedures, and rules
• Complete special projects, daily assignments and other duties as directed by management

• 2-4 years of experience in the sports/recreation field
• Strong eye for detail and safety compliance
• Experience operating an electric scoreboard
• Experience in coaching or mentoring athletes or children
• Proven success in being a quality team member
• Experience and success in customer service, leadership, and organization
• Action-oriented personality with a 'get it done' attitude and proficiency for efficiency

• Water Slide Dispatch Operator and Community CPR & AED certification required. Training will be provided.
• Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary
• Excellent communication skills, both verbal and written
• Must have excellent guest service skills
• Ability to multi-task and prioritize

• Must be able to lift 40 pounds waist high
• May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions
• Facilities have intermittent noise
• Will be required to operate a computer

Must be able to walk intermittently