Part Time Sales Associates - Hurst, TX

Job Summary

The main duties of Part‑Time Sales Associates are to greet and assist guests in selecting and purchasing merchandise. This opportunity is at our North East Mall location in Hurst, TX.

• Demonstrate effective guest service skills and resolve guest issues efficiently.
• Enter guest data and sales information accurately into the POS system, including sales, returns, special orders, engraving, and repairs, and obtain proper signatures.
• Present jewelry from stock or cases to guests and replace items in the correct areas when a sale is completed.
• Repair, polish, or solder jewelry (if over 18 years old).
• Utilize the GUESTS program when interacting with guests on the sales floor or on the phone, and when handling guest‑owned jewelry.
• Provide knowledgeable service to guests on product information using in‑store tools and training.
• Box and wrap sales for gift presentation.
• Achieve established individual key performance metrics.
• Assist store management in achieving store key performance indicator metrics.
• Assist store management in maintaining company standards for overall store presentation.
• Assist with daily housekeeping and maintenance duties.
• Attend all required meetings.
• Consistently demonstrate strong verbal and written communication skills, a high attention to detail, and strong organizational skills.
• Be able to multitask in a fast‑paced environment.

• Good communication skills.
• Good organizational skills and time management.
• Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Strong problem‑solving skills and the ability to learn new technology quickly.
• Strong problem‑diagnosis skills and ability to work effectively under pressure.
• Enthusiastic, willing to learn, and contribute to a positive team spirit.

• Previous retail sales or guest service experience.