Automotive Customer Experience​/Outside Sales Specialist; Part-Time

Company Overview:

At Car Concepts, we are redefining the tire and automotive service experience through a technology-forward approach, prioritizing customer satisfaction and workforce engagement. We are committed to fostering a culture where our teammates drive the highest levels of customer satisfaction.

Join a customer and workforce-centric company that is dedicated to excellence in automotive service. Your expertise, leadership, and commitment to excellence will drive our success and uphold our reputation as a leader in the automotive service industry.

As a Part-Time Customer Experience/Outside Sales Specialist at Car Concepts, you will be instrumental in delivering top-notch service recommendations to our valued customers. Your role is crucial in ensuring that customers receive well-informed communications that guide their service decisions on their vehicles in a customer-first environment. Your expertise in writing detailed service recommendations will set the standard for excellence in the automotive service industry.

• Spanish language proficiency required
• Provide exceptional customer service by engaging with customers in a positive and friendly manner, effectively communicating maintenance, repair, and preventative service recommendations tailored to their vehicle's needs.
• Coordinate between the front office service desk and the service department to streamline the service process, ensuring timely and accurate completion of all vehicle services to achieve customer satisfaction.
• Collaborate with the service department to ensure that all vehicles receive necessary attention and are repaired correctly the first time, maintaining a high level of quality service delivery.

• We Offer Weekly Payroll
• Retirement Services of 401(k) or Roth
• Medical, Dental and Vision insurance options
• Employer Paid Life Insurance Plan up to $50,000
• Employee, Dependent and Supplemental Insurance
• Accrual of Paid Time Off in first year and Paid Holidays
• Assistance Program

A formal Application for Employment and Background Screening Authorization is required

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.