Parts Manager

Job Description

Parts Manager will manage the Parts Department in a manner to meet the dealership's objectives and drive parts sales. This is accomplished by effectively scheduling and supervising the department employees to ensure work is performed in a professional and safe method and that all necessary administration is handled promptly.

Parts Manager Responsibilities:

• Manage daily parts inventory
• Order, receive, and maintain accurate inventory levels
• Keeps parts room organized, labeled, and stock properly
• Assist technicians with accurate and timely parts look-up
• Help customers identify and source correct parts for equipment repairs
• Monitor fast-moving parts and anticipate seasonal demand
• Maintain attention to detail in pricing, invoicing, and inventory control
• Deliver strong, friendly customer service to local producers and operators
• Responsible for developing and maintaining positive and professional relationships with manufacturer partners.
• Responsible for handling customer parts inquiries including resolving customer complaints/issues.
• Responsible for customer satisfaction for all parts encounters with customers.
• Responsible for placing emergency parts orders to ensure customer satisfaction.
• Ensure a safe work environment and ensure that all department employees understand and follow all safety policies and procedures.
• Be a role model in the areas of environmental health and safety.
• Responsible for the upkeep and overall appearance of the parts department
• Responsible for all administrative work associated with the parts department including work orders and parts ordering and returns.
• Responsible for overseeing the effective and efficient completion of all paperwork associated with the parts department.
• Responsible for the ongoing training and development of all parts department employees.

Parts Manager Qualifications:

• Ag background and equipment experience strongly preferred
• Familiarity with tractors, implements, and farm equipment
• Detail-orientated and highly organized
• Strong communciation and customer service skills
• Ability to learn software and parts systems
• Trainable and teachable - willingness to learn is key
• Ability to effectively lead and manage people
• Effective at time management and multi-tasking
• Comprehensive understanding of internal and external business
• Demonstrated strong verbal and written communication skills
• Ability to effectively and efficiently resolve employee and customer conflicts
• Demonstrated ability to operate in a fast-paced, changing environment
• Demonstrated client service skills and the ability to develop strong business relationships
• Excellent organizational skills
• Demonstrated ability to prioritize work and meet deadlines efficiently
• Keen attention to detail and a high level of initiative and ability to work independently
• Ability to perform in a fast-paced, stressful work environment
• Ability to handle and resolve frequent interpersonal conflict
• Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees

Please submit a resume for consideration. Only those qualified applicants with a provided resume will be contacted.

If you would like to learn more about equipment opportunities, contact Krecia Leddy with gpac at . Resumes may be confidentially sent to

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990.

We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.