Graduate -Office of Assessment and Accountability, College of Education--Assistant

Graduate Employee - Office of Assessment and Accountability, College of Education

Title:

Graduate Employee - Office of Assessment and Accountability, College of Education

Requisition :
ST

Employee Class:
Student Employee

College Work Study Position:
No

Department:
Office of the Dean - College of Education

Division:
Division of Academic Affairs

Hours per Week:
20

• Provide support to staff in the Office of Assessment and Accountability in the College of Education (COE).
• Support daily management of correspondence (e.g., email, phone calls) and respond to inquiries in a timely manner.
• Enter information into technological platforms and assist students, faculty, and staff with operations.
• Assist Associate Dean, Director, and staff with collecting and analyzing/maintaining data and creating and distributing reports/presentations.
• Assist with planning and coordinating meetings and events.
• Assist with gathering and submitting travel documents.
• Answer multi‑line phones and transfer and direct phone calls. Maintain office supply inventory, prepare documents, and assist with various office projects.

Qualifications include ability to work in a team environment, outstanding technology skills, excellent customer service skills, strong organizational skills, and effective communication skills. Must understand and agree to maintain confidentiality of all student information, including academic records, personal details, and disciplinary records, accessed during employment and will not disclose such information to any unauthorized person, either verbally, in writing, or electronically, except as required by law or with explicit written permission from the appropriate authority.

Professionalism, strong technological and analytical skills, excellent customer service skills, and willingness to learn are essential for this position.

10/15/2025

Casey Brown

ccb
068
TEC 216F

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court.

Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code 51.215. Annual Security and Fire Safety Report.