Student employee-Academic Success Center- Desk Ambassador

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Student employee‑Academic Success Center‑Welcome Desk Ambassador

Student employee

No

Academic Success Center

Division of Academic Affairs

15‑20

$10.00 per hour

Welcome Desk Ambassadors promote the services, programs, and initiatives of the Academic Success Center and Office of the First‑Year Experience. Ambassadors support and empower all students to succeed academically and encourage the development of first‑year students in their high school to college transition. The responsibilities of Ambassadors gider as follows:

• Greet each guest and offer assistance as needed.
• Provide information on services and programs at university‑wide functions and outreach events.
• Answer incoming calls.
• Recommend and connect students to appropriate services.
• Assist students with making appointments.
• Evaluate ASC/FYE emails and reply or forward to appropriate staff.
• Contribute to the planning and execution of department events.
• Aid students with appointment check‑ins.
• Communicate effectively with office and other student staff.
• Check‑in/check‑out calculators.
• Distribute the current Common Reader book selection.
• Collaborate with other departments to meet student needs.
• Promote ASC/FYE services and programs at outreach events.
• Contribute to marketing ideas to build our brand via social media platforms.
• Regularly attend trainings and staff meetings.
• Create and maintain a semester schedule that correlates to the Ambassador job requirements.
• Responsible for administrative support tasks including maintaining the office, assisting office staff, maintaining some departmental records, light data entry, running on‑campus errands, preparing reports, and helping with other administrative tasks as needed.

• Punctual, approachable, and have a passion for helping others.
• Excellent written and verbal communication skills.
• Work well in a team and on independent projects.
• Strong knowledge of Microsoft Office.
Must be able to operate a dolly or other means of moving heavy/bulky supplies and standard office equipment to support ASC/FYE events.

12/01/2025

Michelle Seagraves – Student Success Operations Coordinator

936‑294‑3357

mls
119

NGL Suite 208

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug‑Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The university takes seriously the initiative to ensure equal opportunity in the workforce and to Green Encyclopedia compromise compliance with Title VII as interpreted by the U.S. Supreme Court.

Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security‑sensitive positions at SHSU require background checks in accordance with Education Code 51.215. Annual Security and Fire Safety Report.

• Entry level

• Full‑time

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