Service Technician

Position Overview

The Maintenance/Service Technician reports directly to the Service Manager and is responsible for performing make‑ready repairs to all vacant units prior to move‑in. HVAC certified preferred.

• Perform repairs to make‑ready units in a timely manner.
• Responsible for 24‑hour on‑call as scheduled by the Service Manager; respond to on‑call paging.
• Assist the Service Manager or Housekeeper with their work if necessary.
• Assist the Grounds personnel with trashing out units if necessary.
• Assist the Service Manager with inventory control and utilization of maintenance materials and supplies.
• Inspect property for improvements and repairs and review with the Service Manager.
• Perform work order requests; assist the Service Manager with maintenance requests.
• Ensure that the grounds are free of litter at all times.
• Operate and perform scheduled maintenance properly on all equipment.
• Know the location of gas and water meter emergency cut‑offs, all apartment and fixture cut‑offs, and sewer clean‑outs.
• Paint interior and exterior when required.
• Assist the Property Manager or other staff members when requested.
• Perform work orders with “same‑day completion” in mind; review work orders with Service Manager on a daily basis.
• Adhere to policies outlined in Employee Handbook.
• Keep the Maintenance shop clean and in order at all times.
• Be immediately available in the event of snow and follow the Maintenance General Operating Policies.
• Maintain a professional appearance in uniform and display a good attitude at all times; be aware of personal hygiene and cleanliness while on the job.
• Work well with other staff members, be cooperative, and help at another site when needed; be flexible to transfer to another property if needed.
• After‑hours on‑call required on a rotating basis.
• Perform other duties as assigned.

• HVAC skills – CFC certification.
• CPO certification preferred.
• Plumbing, electrical, carpentry skills.
• Knowledge of SDS and OSHA.
• 608 Refrigerant Certification preferred; will train if necessary.

• Position may require night/weekend work.
• Required to be on call.
• Duties performed both inside and outside, even in extreme temperatures of below 32°F and above 100°F.

High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.

• Current driver's license.
• CFC Certificate (where needed).

• HVAC, plumbing, carpentry, electrical skills.
• Pool certification (if required).

Regularly required to stand, walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear. Frequently required to sit; climb or balance; stoop, kneel, crouch, or crawl; occasionally required to taste or smell. Must frequently lift and/or move up to 100 pounds. Specific vision abilities required include peripheral vision and depth perception.

Regularly exposed to moving mechanical parts. Frequently exposed to toxic or caustic chemicals; outside weather conditions and risk of electrical shock. Occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; extreme cold; extreme heat and vibration. Noise level is usually moderate.

• Health, Dental, Life insurance.
• 401(k), Employees Assistance Program, Long‑Term Disability.
• Vacation and Sick Leave.

EOE/ Drug Free Workplace.